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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Call Center Agent

Call Center Agent

Kuala Lumpur, Wilayah Persekutuan Kuala Lumpur, MY

Roles Responsibilities:

  • Manage inbound call, live chat enquiry in a timely manner.
  • Make an outbound call to customer to settle the enquiry / complaint.
  • Make an outbound call to client's person in charge to settle customer's complaint.
  • Provide accurate information to customer's enquiry.
  • Key in all incoming inquiry / complaint into system.
  • Create a daily summary report at the end of the day.
  • Do data entry, data verification upon client's ad hoc project.

Requirements:

  • SPM holder or above.
  • At least 1 year of call centre experience. Call Centre Agent from retail background is preferred.
  • Good communication skill in English and Bahasa Malaysia.
  • Good attitude, interpersonal skill and customer service skill.
  • Willing to work on shift hours and has own transport to travel.
  • Willing to work on Saturday, Sunday and public holiday.
  • prefer can start work immediately

Contact : 03-40432699 (HR Department) for interview appointment or walk in interview

Perks & Benefits

  • Medical insurance
  • Group PA Insurance
  • Yearly increment

Job Location
No.18, Jalan Balam, Off Jalan Ipoh , 51100 Kuala Lumpur Malaysia
Click to view the location on Google maps

✱   This job post has expired   ✱
Company Overview

Angkara Setia Development Sdn Bhd (ASD) is a provider offering customer loyalty services, outsourced procurement and fulfillment services, call centre management, E-commerce and mobile apps.

Angkara Setia Development Sdn Bhd is a subsidiary of Advance Information Marketing Berhad (644769-D) a KLSE listed company in ACE market.

Company Summary
Angkara Setia Development Sdn Bhd
www.aim-net.com.my
26-50 employees
Outsourcing/Offshoring

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