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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Operation Executive (E-Commerce)

Operation Executive (E-Commerce)

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY


  • Manage online store and lead internal team to achieve sales KPI and customer satisfaction
  • Serve as the “Ambassador of JetCommerce" and lead the communication between brands, platforms, and third-party service provider
  • Manage fast-growing E-commerce sales of large brand owners through their online channels and initiative channel
  • Work and cooperate with other departments to ensure that everything is ready for go-live: warehouse, customer service, business development, marketing, operations, etc.
  • Ensure optimal product presentation and visibility on online channels
  • Maintain customer relationships and retain consumer satisfaction
  • Ensure operational performance in all areas
  • Work closely with the platform for an overall strategy in the platform
  • Customer relationship management through effective communication and cooperation with the LAZADA / SHOPEE key function key person


Job Requirements:-

  • Candidate must possess at least a Bachelor's Degree/Post-Graduate Diploma/Professional Degree in Business Studies/Administration/Management or equivalent.
  • At least 1 year of experience in Digital Marketing/E-commerce is preferable.
  • Experience in E-commerce account management.
  • Experience in key account management.
  • Experience in distributor management.
  • Knowledge of online technologies and their use in delivering customer and business benefits.
  • Experience in running an operational team and in improving business processes
  • Ability to develop relationships with appropriate teams regarding delivery processes.
  • Good in Microsoft Office skills, particularly Excel & PPT.
  • Fluent in Mandarin and English.
  • Candidates who are fluent in the MANDARIN language are preferred as the role requires dealing with mandarin speaking clients and the management team who are from China.

Perks & Benefits

  • Casual dress code
  • Regular team activities
  • Personal development opportunities

Job Location
Suite 12-3, level 12, Vertical Corporate Tower B Avenue 10, The Vertical Bangsar South City, No.8 Jalan Kerinchi 59200 Kuala Lumpur.
Click to view the location on Google maps

✱   This job post has expired   ✱
Company Overview

Jet Commerce is established with the perspective of advanced business conduct in the current era. Our founder realized that globalization has changed the way people do business to less offline and more online. Therefore, we set to become the most trusted and reliable e-commerce service company in Southeast Asia through a continuous commitment to service excellence.

Visit us at



First established as an authorized channel partner to one of the world’s largest online B2B platforms, Then, the company began engaging deeper into the e-commerce industry and create new holdings as one of Southeast Asia’s leading e-commerce integrated service providers.


2018 - 2020

We are expanding to more areas: Thailand, Vietnam, Philippines, China, Malaysia, and Singapore. 


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Company Summary
11-25 employees
Computer / IT (Software)
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