WE ARE HIRING CANDIDATES OF ALL LEVELS – SPM, DIPLOMA, DEGREE - FRESH / EXPERIENCED
POSITION OFFERRED : VOICE CALL & CHATTERS
DO YOU HAVE THESE QUALITIES :
- Possess High Initiative - I want to utilise my initiative to the maximum
- Customer Service Oriented person
- EXCELLENT Communication Skills - I want to be successful
- Intuitive, Knowledge in Computers, Internet, Gadgets, Social Media Platforms
- Eager to learn and excel to the top
What the Call Centre offers :-
- Working Days - Mondays to Sundays with 2 Days Off - Rotational
- Work Timing – Earliest start time 7:00 am & Latest end time 2:00 am
- Fully Paid Training facilities provided - No Work Experience Required
- Career opportunities (performance based)
- Monthly Performance Incentives/Bonuses up to RM300
- Many other Incentives and Allowances ranging from RM100 to RM400 monthly
Job Responsibilities :
- To attend/answer inbound calls / chats from customers, identify their technical, billing and product issues on pre-unifi / unifi product and assist them to solve the problems by providing the right solution/trouble shooting.
- To guide and resolve the issues Professionally and Efficiently, via Voice Call,
- Chatting and other Social Media.
- To provide excellent customer service handling, ensuring high customer satisfaction.
Required of you :
- SPM/STPM/Certificate/Diploma/Degree in any field.
- FRESH GRADUATES (Diploma/Degree) ARE VERY ENCOURAGED TO APPLY.
- Full Training will be Provided
- ENGLISH / Bahasa Malaysia speakers
- Previous working experience in customer service, or customer service related fields (i.e. Telesale, Marketing, Collection, Customer Services etc) are VERY
- ENCOURAGED but not essential
- A MULTITASKER & GO-GETTER is advantageous.
- Great communication ability and interpersonal skills at all levels.
- Good persuasive and interactive characters are advantages
- Knowledge in basic computer (Microsoft Excel/Word etc).
- Willing to work on any work schedules - normal office hours or rotating work schedules
- Work Locations : Bangsar, Kerinchi KL
- Candidates must be able to start IMMEDIATELY