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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Key Account Executive

Key Account Executive

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

Job Description:-

1.Responsible for the project implementation and service work assigned by the company;

2. Conduct research to new customers needs investigation, software training, business process guidance, software launching, etc.;

3. Responsible for the daily customer problems collection, follow-up, and implementation, and form the common questions into FAQs;

4. Responsible for internal sales conduct regular training of product functions and product solutions for new employees;

5. Responsible for the Online product training public courses in the daily plan;

6. Assist the product manager to collect user requirements, complete requirements research, and implement new product functions;

7. Assist colleagues in the department to handle daily auxiliary work;

8.Other work assigned by superior leaders.


Job requirements

1. Candidate must possess at least a Bachelor's Degree/Post-Graduate Diploma/Professional Degree in IT/Computer or related major; at least 2 years or more experience in related work.

2. Good in learning, summarizing skills and communication skills; good in professionalism and team awareness; able to withstand certain work pressures;

3. Familiar with Malaysia E-commerce operations, warehousing, logistics, and other related experience, or understand Southeast Asian E-commerce platforms such as Shopee and Lazada;

4. Candidate who experiences in information construction and software implementation, training, service, etc. is preferred;

5.Fluent in Mandarin and English, Candidates who are fluent in the MANDARIN language are preferred as the role requires dealing with mandarin speaking clients and the management team who are from China.

Perks & Benefits

  • Nearby public transport
  • Casual dress code
  • Regular team activities
  • Good career progression

Job Location
Suite 12-3, level 12, Vertical Corporate Tower B Avenue 10, The Vertical Bangsar South City, No.8 Jalan Kerinchi 59200 Kuala Lumpur.
Click to view the location on Google maps

✱   This job post has expired   ✱
Company Overview

Jet Commerce is established with the perspective of advanced business conduct in the current era. Our founder realized that globalization has changed the way people do business to less offline and more online. Therefore, we set to become the most trusted and reliable e-commerce service company in Southeast Asia through a continuous commitment to service excellence.

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First established as an authorized channel partner to one of the world’s largest online B2B platforms, Then, the company began engaging deeper into the e-commerce industry and create new holdings as one of Southeast Asia’s leading e-commerce integrated service providers.


2018 - 2020

We are expanding to more areas: Thailand, Vietnam, Philippines, China, Malaysia, and Singapore. 


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Company Summary
11-25 employees
Computer / IT (Software)
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