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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Executive, Contact Centre

Executive, Contact Centre

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY

Job Responsibilities:

  • To ensure customers' request, inquiries and complaints are attended and responded in a timely manner, and to provide first call resolution with excellent customer service.
  • To handle customer calls, complaints and inquiries efficiently, courteously and professionally.
  • To work in a team environment and support each other in multitasking & flexible working hours/days.
  • To assist operations unit on soliciting, outbound call, follow up request & administration work.
    Sensitive and alert to customers’ request & feedback.
     

Job Requirements: 

  • Bachelor's Degree in any related discipline.
  • Experience in Customer Service / Contact Centre / Credit Card Sales / Banking background will be an added advantage.
  • Computer Literate and proficiency in MS Office.
  • Proficient in both English and Bahasa Malaysia.
  • Strong analytical skills and able to work under pressure.
  • Willing to work in rotational Shifts/ Weekend/ Public Holiday.
  • Fresh graduates / Experienced Candidates are Welcome to Apply

Perks & Benefits

  • Nearby public transport

Job Location
No. 8, Level 18, UOA Corporate Tower, Avenue 10, The Vertical Bangsar South City, Jalan Kerinchi, 59200 Kuala Lumpur
Click to view the location on Google maps

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Company Overview

Overview
AEON Credit Service is a leading consumer financing provider with business operations in Japan, Malaysia, Hong Kong, Thailand, Taiwan and China. The Company has established a strong presence in Malaysia since 1996 to provide easy payment schemes for purchase of consumer goods and a personal financing scheme based on Syariah principles.

Our business philosophy is based on "Customer Satisfaction" and we strive to make a positive contribution to our customer's lifestyles. AEON Credit has mroe than 10 branches in East and West Malaysia. In line with our rapid business expansion, we are extending our service network to new locations to better serve our customers.

Why Join AEON Credit?

At AEON Credit, we belive in "Customers First". To commit to this, we focus on enhancing our customer's convenience and continually provide them with value-added financial services to help them meet their lifestyle needs.

AEON Credit is an exciting and dynamic place to work. As a fast-growing consumer financing company, we are always looking to recruit exceptional individuals who strive for excellence. We seek visionary individuals that take initiative and are innovative, results-oriented and independent.

Join us in our mission to benefit our customers by providing them with the very best set of consumer financial services to better serve our customers' needs and to continue our contribution to the community.

Read more
Company Summary
AEON Credit Service (M) Berhad
https://www.aeoncredit.com.my
1001+ employees
Banking / Financial Services
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