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Jobs in Malaysia   »   Jobs in Jelutong   »   Engineering jobs   »   Sales Engineer

Sales Engineer

Jelutong, Pulau Pinang, MY


- Attending to customer's requirements on technical related inquiry. 

- Cultivate a good relationship with clients by identifying their needs and at the same time, ensuring client satisfaction. 

- Ensure a strong customer follow-up and that all problems are readily resolved within a stipulated timeline.

- Conducting application engineering/customer training on CNC Machine Tools

- Telephone troubleshooting for customers on operational problems, electrical and mechanical systems.

- Conducting Grinding Machine demonstrations at our showroom for customers

- Conducting joint sales calls with our outside sales team

- Act as a technical resource an subject matter expert in the areas of Grinding Machine

- Identify, evaluate and develop business opportunities

- Develops customer's staff by providing technical information and training.

- Prepares sales engineering reports by collecting, analysing, and summarizing sales information and engineering and application trends.

- Maintains professional and technical knowledge by attending educational workshops; reviewing professional publications; establishing personal networks; participating in professional societies.

- Contributes to sales engineering effectiveness by identifying short-term and long-range issues that must be addressed; providing information and commentary pertinent to deliberations; recommending options and courses of action; implementing directives.

- Contributes to team effort by accomplishing related results as needed.



- Minimum 2 years of working experience.

- Candidate must possess at least a Diploma, Advanced/Higher/Graduate Diploma.

- The ideal candidate will be a self-starter with a strong understanding of mechanical and electrical background with the software application.

- Ability to work independently with strong work commitment. 

-  Preferred skill(s): Good experience in machine setup, software, and grinding applications. 

-  Strong aptitude in CNC Controls and computer applications

-  Excellent verbal and written communication skills

-  Hands-On type of person

-  Excellent personal presentation skills to all types of people

-  Successful experience identifying and implementing process improvements in machining technology

-  Ability to think methodically, prioritize and follow up on multiple tasks

-  Team-first attitude and strong motivation to learn and grow

-  Self-motivated and able to work independently

-  Required language(s): English. 

-  Applicants must process their own transportation and willing to travel heavily. 

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Casual dress code
  • Medical insurance
  • Personal leave

Job Location
No. 11, Jalan Perusahaan Jelutong 3, Fortune Park,
Click to view the location on Google maps

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Company Overview

Established in February 2006, NanoGrind Technologies Sdn. Bhd. aims to be a leading company in South East Asia providing turnkey manufacturing solutions focusing on precision grinding and surface engineering technology. Working with diverse established business partners around the globe, NanoGrind primary interest is to provide innovative manufacturing solutions derived from gathering expert experiences and know-how. These solutions will ultimately benefit customers by improving cost-effectiveness and quality. Apart from providing a series of excellent quality products that carry values of their own, NanoGrind strives to provide value-added services which exceed customer's expectation. At NanoGrind, Our competitive approach is to work closely with our valued customers, focus on cost reduction and improve productivity by introducing appropriate solutions for related applications. With years of experience working on what we are best at and a passion in grinding technology, we are confident of our core competency of "knowing what we are doing? And sharing our know-how and experience with our customers." "Providing quality service is a basic requirement at NanoGrind; exceeding customers' expectations is our ultimate goal. We listen to our customers' requirements constantly; understand their changing needs and respond proactively with personalized solutions."

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Company Summary
Nanogrind Technologies Sdn Bhd
11-25 employees
Heavy Industrial / Machinery
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