FINANCIAL EXECUTIVE – DIGITAL (REMOTE SELLING)
Employer: Insurance Company
Work Location: Lebuh Ampang, KL
Basic Salary: RM 2,600 – RM 3,200 (subject to experience)
~ To promote and distribute bancassurance products by interacting with customers using virtual tool.
~ Responsible for building the business and strengthen the customer relationships through execution of an effective remote selling process.
~ Respond quickly and accurately to customer inquiries and provide follow up on the policy servicing services to customers.
~ To meet KPIs on daily and monthly basis based on total calls, average handling time, abandoned rate and total sales achieved.
~ Adhere to Quality Assurance (QA) guidelines to comply with the company’s standards.
~ Performs other responsibilities and duties periodically assigned by supervisor to meet operational and/or other requirements.
~ Preferably Degree / Diploma holders with sales / telemarketing / call centre sales experience.
~ Customer focused and bottom-line performance driven personality.
~ Able to offer real-time support to customers using effective virtual tools and techniques.
~ Ability to communicate via virtual tool in a professional manner.
~ Ability to use effective probing techniques to identify customer needs for possible sales opportunity.
~ Team player with ability to multi-task.
~ Able to work in a fast-paced environment.
~ Digital savvy and familiar with virtual sales tools.
~ Working knowledge of Microsoft Office Suite and internet browsers preferred.
~ Applicants should be Malaysian citizens.
Perks & Benefits
- Personal development opportunities