· Supporting multiple eCommerce functions
· Accepting sales & order fulfillment
· Handle eCommerce site back-office
· Managing multiple ads campaign on FB and Google
· Simple accounting – weekly/monthly sales volume
· Assist in marketing – Schedule social media posting & basic copywriting
· Assist in customer service, handling returns, refunds
· Communicating with different departments
· Tracking project assists in project manager schedule
· Escalate eCommerce related issues to Project Manager
Improve eCommerce business processes (conversion and revenues) by collaborating with internal departments and external partners.
· Coordinate other online sales and marketing programs of the company in line with management guideline and objective
· Proficient in spoken and written - English
· Have experience selling on Instagram and Facebook
· Experienced in FB ads and Google ads is an added advantage
· Have experience in managing the online shop on LAZADA / Shopee
· Analytical skills in compiling data and show insights.
· Passionate to learn.
· Have an eye for details.
· Able to work under pressure and in a fast-paced environment.
· Sales & Marketing experience and creativity mindset
Perks & Benefits
- Nearby public transport
- Central location
- Personal leave
- Open culture
- Personal development opportunities