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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Sales / Marketing jobs   »   Employer Branding Manager

Employer Branding Manager

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
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Short Role Description


The Marketing and Communications Manager will develop and drive a full spectrum of integrated marketing and communications activities and in their implementation across a variety of channels and vehicles, including: advertising, digital, social and partnerships.  This role need to work closely with Recruitment team and talent Acquisition to develop recruitment marketing Strategies to attract talent.

 

Job Responsibilities :

  • Develops content and directs creative execution to provide a consistent, targeted, and impactful message.
  • Builds and maintains solid partnerships with management to better develop, coordinate, direct, and facilitate strategic communications designed to meet business goals.
  • Designs campaigns to target specific audiences, placing an emphasis and discipline on campaign performance to help with recommendations for future programs.
  • Contributes ideas for new programs, researching and recommending innovative branding techniques.
  • Researches and understands key business challenges, target audiences, competitive activity, and environmental factors that impacts programs within the business and assigned departments.
  • Provides hands-on support for assigned departments, paying close attention to timelines.
  • Develops an understanding of short- and long-term department goals and planned initiatives.
  • Works with leadership to take the pulse of overall business activity to identify branding and marketing opportunities.
  • Stays informed of developments in the field of marketing and communications within the industry to foster ideas and innovation
  • Approves and oversees the creative development of promotional materials, website content, advertisements, and other marketing-related projects
  • Adjusts marketing campaigns and strategies as needed in response to collected data and other feedback
  • Building relationships with external vendors, parties and government linked 
    organizations. 

 

Job Requirements :

  • Must have at least 8-10 years of experience in Marketing Strategy and 
    Integrated Marketing / Communications Campaign Development and 
    Management with managerial experience preferably in IT/BPO Industry.
  • Experience in developing marketing and communications campaign Recruitment Marketing and Employer Branding experience is an advantage.
  • Experience in planning and implementing multi-channel marketing programs 
    from end to end is a plus
  • Excellent interpersonal skills with the ability to work well in collaborative situations.
  • Must be fluent in English
  • 1-3 years of experience in Digital Marketing with a focus in content development and/or reporting, knowledge of Search Engine Marketing (SEM)
  • Strong working knowledge of HTML, Word Press, Email Campaign systems, Facebook, Twitter, YouTube, and Instagram
  • Expert knowledge in the latest in digital and social media technology and channels and how to best leverage for marketing programs as part of an overall social business strategy

Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Nearby public transport
  • Central location
  • Casual dress code
  • Free snacks / Happy hours
  • Regular team activities
  • Medical insurance
  • Personal leave
  • Sabbatical leave
  • Open culture
  • Personal development opportunities

Job Location
30-01, The Integra Tower, Level 30, The Intermark, 182, Jalan Tun Razak, 50400 Kuala Lumpur Malaysia
Click to view the location on Google maps

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Company Overview

At the turn of the millennium, two young French entrepreneurs, Frederic Jousset and Olivier Duha, set out with the specific purpose of enabling and coaching consumers and brands to engage digitally. Webhelp was established. Through evolution and acquisition, today Webhelp is a 50,000 people-strong global leader in business process outsourcing (BPO). We continue to specialise in customer experience but our capabilities extend across voice, social and digital channels. Our outsourced services have also expanded to include payment management, sales and marketing services. We engineer customer experiences on behalf of some of the world’s most progressive brands and through our transformational outsourcing proposition we can drive performance improvement, deliver a real and lasting transformation in clients’ operating models and deliver material financial advantage. Our ability to deliver is powered by data and applied analytics, which play a vital role in our work as a digital company. Today the business is still led by its two founders, and their entrepreneurial spirit is woven deeply into the fabric of our culture. With a mission to “push the limits of customer experience and business process optimisation,” people are empowered and encouraged to push the boundaries. Since its inception, Webhelp has grown significantly with more than 500 partners being served by our global teams which cross 35 countries and more than 140 customer experience hubs. In the last four years alone, our revenues have grown by more than 250%. We achieved this by investing in our people and the environment they work in, and developing the analytical and operating capability to deliver truly transformational outsourcing with solutions which meet the challenges of a now omni-channel world.

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Company Summary
Webhelp APAC
https://www.webhelp.com/en-us/
501-1000 employees
Call Center
Like Webhelp APAC
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