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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Loyalty Operations Executive

Loyalty Operations Executive

Petaling Jaya, Selangor, MY
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  • Position: Loyalty Operations Administrator.
  • Salary: RM 3000-3500.
  • Job location: Jalan 204, Section 51, Petaling Jaya.

Our client is a premier loyalty promotion and fulfilment  management company in Malaysia. Their clientele have grown and diversified in the last decade, from initial mainly commercial banks and financial institutions to telecommunication, petroleum and MNCs. Under their loyalty reward programs, they have collaborated with top local and international brands to deliver attractive rewards for the member customers.     
Currently they are seeking to recruit additional person to join their existing customer service team that will be based at corporate office in Section 51, Petaling Jaya. 
This is a full time permanent position with working hours from 9.00am-6.00 pm Monday to Friday.
About the job
As the Loyalty Operations Administration, you will be managing client/customer care for their various loyalty programs within mainly in the banking and financial institutions and other major corporate entities. This role is primarily responsible for supporting and administering the operation of the loyalty programs of these various business entities in Malaysia.  
This position is fast paced. As the Loyalty Operations Administrator, you will be managing customers' portfolio entitlements and rewards within their loyalty program. Your role will be attending to customer interactions in timely basis by providing accurate information on entitlements and rewards earned through the loyalty programs. Your role will also include managing, ordering and purchasing and making delivery of rewards earned to customers. 
Candidate Profile
We are looking for female candidates to assume this customer-focus role. She must ideally possess minimum Diploma qualification in any field of study coupled with strong communication skills, the ability to speak fluent English and BM.  Those who are also able to speak  Chinese/Mandarin will be advantageous to take up this role.
Ideally we are looking for candidates who have proven loyalty program experience preferably in banking/financial institution environment. To be considered for this role, candidates must have some work experience in jobs related to customer service, tele-marketing, call centre or similar nature of role.  Candidates for this role must have the desire to work in a supportive team environment with ability to work under pressure with speed and accuracy. She must be computer literate with ability to use MS Office and internet applications skills.       

Application for the job
Interested candidates are invited to apply by forwarding a copy of your resume for our review. You may apply online via JOBSTORE by clicking the apply button 'Apply to this position' to submit your resume. Alternatively, candidates may forward directly to us your resume via our E-mail at:

Perks & Benefits

  • Casual dress code
  • Personal leave

Job Location
Jalan 204,Industrial Area,Section 51, Petaling Jaya.
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Company Overview

Chrisjac is an established recruitment firm in Malaysia. Since our establishment more than two decades ago, we are at the forefront in recruitment and talent search in Malaysia.

At Chrisjac,recruiting the right talent for the right job across a wide range of industries and professions is our priority.

We pride ourselves in providing tailored recruitment solutions based on your business needs by delivering the right quality of employees to your door. Chrisjac has the necessary experience and capacity to provide cost effective staffing solutions to your business needs.

For job seekers who are seeking new challenges or career switch, Chrisjac provides the right platform for the dream job. Through our networking with a wide range of corporate sector, your job search will be hassle-free and well rewarded.

Chrisjac is the gateway to the right job and right talent.

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Company Summary
Chrisjac Recruitment Services
5-10 employees
Human Resources Management
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