Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Credit Receivables Supervisors

Credit Receivables Supervisors

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
Apply To This Position

Job Description:

  • You will be responsible for overseeing as well as participating in the daily processes of the Collection department.
  • You have to ensure collection tasks are completed timely, provide task priorities to the team, assist with problem resolutions, assist in leadership responsibilities and ensure the policies are followed.
  • The ideal candidate will need to have proficient written and verbal communication skills and be a detail-oriented problem solver with the ability to multi-task.
  • We are looking for a team-player who enjoys working closely with other departments in an ever-changing environment.

Job Requirements:

  • Supervision and performance of daily collection department functions, management of escalation cases, monitoring of collector workloads and performance against metric.
  • Responsible for overseeing staff, including but not limited to fielding questions, providing task priorities and problem resolutions.
  • Facilitate the training of collectors.
  • Lead and coach team by using formal performance reviews.
  • Monitor staff's productivity goals and expectations.
  • Provide report as and when needed.
  • Monitor delinquency performance


  • A diploma or degree holder in Economics/Finance/Accountancy/Banking/Business
    Studies/Administration/Management/Commerce or equivalent.
  • With relevant working experience in collections/call centre.
  • Experience in managing a team.
  • Ex-bankers are encouraged to apply.
  •  Minimum Basic RM2000 – RM2300 + Commission + Incentives.


  • Proficient in English & Bahasa Malaysia.
  • Ability to speak other languages would be an added advantage.
  • Strong interpersonal, organization and planning skills.
  • Analytical.
  • Having knowledge in Islamic Financing Products is a must.
  • Proficient in Volare System.

Perks & Benefits

  • Employee equity
  • Central location
  • Personal leave

Job Location
11th Floor, Wisma Bandar, No. 18 Jalan Tuanku Abdul Rahman
Click to view the location on Google maps

Apply To This Position

Save for Later

Company Overview

We have been in the business of debt recovery since year 2003 and have established a nationwide debt recovery network with branches throughout Malaysia.

Company Summary
CCR Networks Sdn Bhd
101-200 employees
Call Center
Job Openings
Total 4 jobs
Site Visit Officer
Kuala Lumpur
Admin Assistant
Kuala Lumpur
Verification Officers
Kuala Lumpur
Credit Receivables Officers
Kuala Lumpur

Sharing is Caring

Know others who would be interested in this job?