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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Customer Service Assistant

Customer Service Assistant

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
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  • This position reports to the Customer Service Supervisor.
  • Accepting handsets from walk-in customers and dealers.
  • Log-in to the system and issue job sheets.
  • Input customers' particulars and the nature of the phone's problems.
  • To teach and explain to the customers on the product's features.
  • To release the handsets back to customers after repair.
  • To close the job sheet by keying in the collected date into the system.
  • To collect payment and issue receipt for those after-warranty repairs.
  • Any other ad-hoc jobs as requested by Department Head from time to time. 

 

Requirements:

  • Candidate must possess at least a Secondary School/SPM/"O" Level, any field.
  • At least 1 year working exoerience in the related field is required for this position.
  • Computer literate with knowlege of Microsoft Office
  • Pleasant personality
  • Able to speak fluently in English
  • Strong interpersonal & communication skills

 

Perks & Benefits

  • Attractive remuneration package for the successful candidate
  • Strategic location. Walking distance to MRT/LRT/Monorial Stations
  • Central location
  • Medical insurance upon confirmation
  • Work five and half (5 1/2) days week
  • Training provided

Job Location
11TH FLOOR MENARA COSWAY, PLAZA BERJAYA, 12 JALAN IMBI
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Company Overview

We are an authorised service centre for mobile / smart phones in Malaysia since 1998. We specialise in providing after-sales service for variuos brands. Due to business growth, we invite dynamic, self motivated and dedicated individuals for this position.

Company Summary
HELLO SERVICE CENTRE (M) SDN BHD
26-50 employees
Telecommunication

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