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Jobs in Malaysia   »   Jobs in Senai   »   Maintenance / Repair jobs   »   Service Manager - Based in Senai

Service Manager - Based in Senai

Senai, Johor, MY
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Responsibilities:

  • Meet with the Service Director to review current Service Department performance, set future performance objectives, promotional activities or any other critical matters.
  • Must conduct periodic self-inspection within the Service Department and recommend and document needed actions for improvement.
  • Prepare and administer an annual operating budget for the Service Department. Maintain reporting systems required by general management and Honda
  • Conduct department meetings with employees to discuss activities and problems of mutual interest.
  • Conduct annual reviews to appraise performance and recommend compensation plans and adjustments.
  • Assure proper Repair Order flow to satisfy warranty/dealership/business office requirements.
  • Ensure that customer inconveniences, complaints and misunderstandings are proactively addressed fairly and quickly.
  • Hire and maintain a technical production staff that can perform all types of mechanical repair and maintenance work on the vehicles.
  • Understand the manufacturer's warranty policy and procedures.
  • Ensure that the work areas and customer waiting area are kept clean.
  • Maintain a high level of shop cleanliness, equipment repair and general shop appearance.
  • Perform other specific assignments as directed by dealership management.

 

Requirements:

  • Proven working experience as a automotive service manager or assistant manager.
  • Experience in providing customer service support.
  • Exemplary knowledge of management methods and techniques.
  • Awareness of industry's latest technology trends and applications.
  • Ability to think strategically and to lead.
  • Excellent client-facing and communication skills.
  • Advanced troubleshooting and multi-tasking skills.
  • Possess at least Diploma/Adv. Diploma in Automotive or related field.

Perks & Benefits

  • Commission and bonus
  • Personal leave
  • Medical  Coverage

Job Location
Lot 2556 & 2558, Jalan Raya, Saleng, 81400 Senai, Johor
Click to view the location on Google maps

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Company Overview

Authorised HONDA 3S Dealer in Kulai & Senai. 

Company Summary
Wang Loo Motor Sdn Bhd
101-200 employees
Automobile / Vehicle
Like Wang Loo Motor Sdn Bhd
Job Openings
Total 3 jobs
Service Manager (Immediate Vacancy)
Senai
Service Manager (HONDA 3S CENTRE)
Senai
Service Manager
Senai

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