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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Customer Service Officer

Customer Service Officer

Petaling Jaya, Selangor, MY
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  • To efficiently handle inbound and outbound customer call inquiries.
  • To provide fast and timely solutions to all customer related problems.
  • To ensure customer satisfaction by providing excellent Customer Services.
  • To be constantly guided by company's service standards.
  • Effectively manage large numbers of incoming calls
  • Handle complaint, provide appropriate solutions and alternatives within the time limits and follow up to ensure resolution
  • Keep records of customer interactions, process customer accounts and file documents
  • Follow communication procedures, guidelines and policies

Perks & Benefits

  • Commission and bonus
  • Casual dress code
  • Regular team activities
  • Open culture

Job Location
No 1 , Jalan Pju 3/47,
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Company Overview

Our founder established our main company is Sunlight Universal in 1973. In 1986, with enthusiastic in badminton, Sunlight had develop into one of the major distributor in badminton sports. In 1992 with the growth of badminton business, this could lead into a better business management and coordination. In this respect, Sunlight Marketing (Sports) Sdn Bhd was formed in sports business. With vision of Sunlight Sports went a step further into badminton footwear business. In 2006, with the organisation eagerness to expand their business domestically and internationally. Sunlight has restructure their core business into a multi-brand sports distributor. At the same year, Sunlight become a distributor for LI-NING, NIKE and MCDAVID. Currently, Sunlight Marketing is a sole distributor of Nike product in Malaysia. We are that the continuos improvement will bring about renewed opportunities as we bring the company closer to consumers and leverage efficiencies to increase speed-to-market globally.

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Company Summary
Sunlight Galaxy Sdn Bhd
51-100 employees
Sporting Goods
Job Openings
Total 9 jobs
Accounts and Admin Assistant - URGENT
Pju 3 Tropicana
Accounts and Admin Assistant
Pju 3 Tropicana
Customer Service Officer (Fresh Graduates Are Welcome To Apply)
Petaling Jaya
Customer Service Executive (Mandarin Speaking)
Petaling Jaya
Customer Service Officer - Mandarin Speaking
Petaling Jaya
Retail Supervisor - Immediate Vacancy
Kuala Lumpur
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