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Jobs in Malaysia   »   Jobs in Klang   »   Administrative / Clerical Job   »   Customer Service
Banner for Customer Service job by Inhesion Sales & Marketing (M) Sdn Bhd

Customer Service

Inhesion Sales & Marketing (M) Sdn Bhd

Inhesion Sales & Marketing (M) Sdn Bhd company logo

Job Description

Reporting to Operation Manager, you are going to support the order processing and ensure smooth deliveries to clients.

  • Input Purchase Orders into ERP system, ensure absolute accuracy particularly delivery dates, pricing, MOQ.
  • Keep ERP system fully up to date with accurate information related to the customers, products and orders.
  • Process and follow up customers’ sales orders and ensure on time production and shipping schedules.
  • Arrange Sample purchase orders for samples deliveries to clients.
  • Process order invoices in a timely and accurate manner.
  • Increase satisfaction with external customers relationship and reduce complaints. Coordinate and work with internal customers to improve satisfactory services to customers.
  • Assist other departments to clarify problems with customers in relation to inventory control, debt collection, pending shipment and other operating matters.
  • Assist Sales Team on achieving Sales growth target via coordinating the delivery requests.

Requirement

  • Diploma in Logistics/Management/Business Study.
  • Preferable with shipping/forwarding documents preparation experiences.
  • At least 3 years working experience in Sale Admin or Logistics fields.
  • Good IT skills and proficient in MS applications (word, excel, PowerPoint and Outlook), experience in using ERP system is required.
  • Customer oriented, pleasant, pro-active and willing to learn.
  • Self-starter, detail-minded, good analytical, strong problem-solving skill and very well organized.
  • Preferable good fluent in English, Mandarin and Cantonese.
  • Administration experience.

Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Casual dress code
  • Medical insurance
  • 5 day's work per week - Enjoy work-life balance
  • Parking
Job Location
Lot 6083 & 6084 Jalan Haji Abdul Manan, Mukim Kapar, 42200 Klang, Selangor Darul Ehsan, Malaysia
Click to view the location on Google maps
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