Generally, Fibre Installer called Maxperts are responsible to fixed wireless internet installations in commercial and residential locations. Maxperts should have basic knowledge in fibre networks for troubleshooting and repairing existing installation. They also need to upsell or cross-sell company's products/packages to customers during installations. Additionally, Maxperts are able to respond customers in order to ensure smooth installation experience.
Job Descriptions:
- Make sure there are enough items/devices, materials, tools, including arrangement of installation visit and reaching out to customers
- Responsible in end to end intallation process to ensure a smooth installation experience for customers
- Providing consultation and troubleshooting of Customers’ Premises Equipment (CPE)
- Perform triple play services testing which included High-Speed Internet (HIS) speed test via company's speed test webpage, perform test call from VOIP phone (incoming & outgoing calls and take down the recordings
- Promoting customers on current offerings and promotions for upselling and cross-selling products
- Build and maintain good relationship with customers for long term partnership
Rrequirements:
- Diploma/ Degree in IT or relevance experiences (CA1C , CA2C)
- own transportation (car)
- Possess knowledge in IT / Computer Science / Engineering
Interest Candidates, kindly click "APPLY NOW" or send your latest resume to:
Aaron Kong
03-27138830
general2@recruitexpress.com.my
Visit our corporate website: www.recruitexpress.com.my
Perks & Benefits
- Commission
- Allowance (travel stipends, transportation, etc.)
- Central location
- Personal leave
- Open culture
- Personal development opportunities




