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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Customer Service jobs   »   Technical Support (English ANZ)

Technical Support (English ANZ)

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
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The Frontline Technical Support Engineers’ primary focus will be ensuring that all Microsoft
customers are very satisfied with the effectiveness and efficiency of the support they receive. Utilizing
knowledge of the customer environment, they will deliver timely and high quality incident resolution
focusing on root cause analysis, prevention, and knowledge transfer. They will effectively manage cases
and sub-cases to ensure timely and high quality communication with customers and resolution of all
issues. They will develop a relationship with their technical peers for the technology they support and
related technologies in order to ensure improved collaboration and satisfaction in support. 

Perks & Benefits

  • Employee equity
  • Central location

Job Location
KL Sentral
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Company Overview

We are Careers International, global experts in attracting top class talent and in the preselection process. We deliver unparalleled results by applying our own unique, innovative technology along with our passion for recruitment.

Company Summary
Career International
www.careerintlinc.com
1001+ employees
Human Resources Management
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