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Jobs in Malaysia   »   Jobs in Shah Alam   »   Service Manager (MNC - Forklift Trucks) - Advancement Opportunity for Sr Exec

Service Manager (MNC - Forklift Trucks) - Advancement Opportunity for Sr Exec

Shah Alam, Selangor, MY
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Job Responsibilities: 
Overseeing the service operations (workshop and field service support) and projects within the country – Central, Southern & Northern regions. 
Accountable for people management and staff development from time to time. 
Initiating the meeting with the back office admins for work in progress report. 
Daily updates on services challenges with service team members especially with all the field service technicians. 
Standard of procedure reinforcement within the service team members. 
Visit to the branches periodically for service operations issue & customer service issue. 
Meet up with external customer for services topic & handling service escalations
Diploma/ Degree, preferably in Mechanical Engineering or equivalent
Preferable Senior Executive/ Junior Manager from same industry, hand-on skills with sound knowledge in forklift trucks service & maintenance support. 
Good understanding on customer service operation flow is required. 
Mature, good leadership and problem-solving skills
Good interpersonal and communication skills
Possess own transport and wouldn't mind to travel if necessary

Perks & Benefits

  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Central location

Job Location
Subang Bestari. Shah Alam
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Company Overview

ASK was established in 2005 as a consultation and recruitment firm. Over the years, we have grown alongside our clients over the year. At ASK, we believe in building a long-lasting partnership, and our aim is to always support our partners in their business. Actively listening to our clients’ needs is one of our fortes, and with that, we modify our strategies accordingly in order to assist them in achieving continuous success.

Our main service focuses on executive search, contract staffing, payroll management as well as expatriate services. ASK’s team has been trained to produce fast and reliable results.

ASK’s mission is to strive and provide the best service to our clients, and our years of experience has placed us strategically in key positions in the industry. Our consultants, have been trained on specialist knowledge based on industry, and are fully committed to providing the most effective and efficient services.

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Company Summary
ASK Resources
26-50 employees
Human Resources Management
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