Asia Software & Technology Service (STS) team is responsible to provide IT operation support for businesses in Asia, primarily Malaysia. This includes network infrastructure, security, compliance and recovery;
Responsible for the support of Enterprise Applications (e.g. NetSuite ERP/CRM), Business Applications and enhancement in some occasions & reporting;
Lead and/or support IT operation project and process standardisation in Asia.
Document and maintain IT processes and procedure;
Collaborate with Global & Regional Teams in project implementation;
Manage relationships with vendors to resolve IT services, IT devices and software related issues;
Ensure the operational effectiveness of back office systems and network connectivity of all servers, workstations, telephony equipment, fax machines, and other network appliances as required to meet SLA's
Candidate must possess at least Diploma, and Degree in Computer Science/Information Technology or equivalent.
At least 3 year(s) of working experience in the related field is required for this position.
Proficient in T-SQL scripting for data extraction and report creation is mandatory.
Experience in administrating some of the followings area is mandatory.
Windows environment (Active Directory, Domain Controller, DNS, DHCP etc.
Networking (Firewall/UTM, Switches, Router, AP)
G Suite, Microsoft O365 (SharePoint, OneDrive),
Cloud Services e.g. AWS, Azure and Google Cloud.
End Point & Antivirus (Symantec, MacAfee and etc)
Database (MySQL, MSSQL, Oracle and etc)
Added advantage for knowledge in ITIL /ITSM and experience supporting ERP Solution (SAP, MS Dynamics, NetSuite etc)
Good in troubleshooting and able to work independently.
Perks & Benefits
- Commission and bonus
- Allowance (travel stipends, transportation, etc.)
- Central location