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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Science / R&D / Research jobs   »   Technical Application Support

Technical Application Support

Kuala Lumpur, Federal Territory of Kuala Lumpur, MY
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As a Field Application Specialist, you are important to both our clients and product specialists when it comes to application supports and crafting solutions to overcome their challenges at work.  This position gives you the opportunity to meet and know people from all levels and diverse research background.  You will be able to grow together with our team of product specialists and create wonderful customer relationships. 

 You will be in charge of the following:

  • Responsible for the technical support on pre-sales, post-sales and market development activities.
  • Conduct presentations, seminar & technical discussions on downstream challenges and solutions specifically to meet customer needs.
  • Develop customer’s loyalty and increase brand awareness.
  • Train and support a team of product specialists.
  • Troubleshooting qPCR and data analysis.
  • Work closely with account managers in the business strategic plan.
  • Perform instrument installation, testing & commissioning.
  • Continuously study new markets for product placement to generate a profitable business platform. 

To be successful in this role, you need to have the following:

  • Candidate must possess at least a Master, PhD in Biotechnology,Molecular Biology or equivalent.
  • Independently execute molecular assay and reagent troubleshooting, optimization and validation.  Laboratory skills in qPCR will be necessary.
  • Energetic individual with positive interpersonal skills & adapts easily to dynamic sales environment.
  • Strong analytical and problem-solving skills to drive successful evaluation of a project.
  • Can multi-task and deliver results under tight schedules.
  • Excellent oral, written and effective communication skills are a core competency for presentation.
  • Customer orientated and team player.
  • Required language(s): Bahasa Malaysia, English
  • Preferably 1-2 year(s) of working experience in the related field is required for this position.  Fresh graduate is encouraged to apply.
  • Possess own car and must be willing to travel independently.

 

Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Central location
  • Free snacks / Happy hours
  • Regular team activities
  • Company trips
  • Medical insurance
  • Personal development opportunities

Job Location
Bukit Jalil, 57000 Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
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Company Overview

MATRIOUX brings products expertise and solutions on research strategy, laboratory setup and diagnostics work.  We distribute a wide range of molecular and cell-culture products such as real-time machine & PCR machine, Automated Extraction System, Liquid Handling System, Homogenizer, Nano-volume Spectrophotometer, Biosafety Cabinets, CO2 Incubator, Freezers, Chiller, Cell culture plasticware, qPCR/PCR consumables & reagents. In addition, we also provide customized research and consulting services.  Our market segments comprised of public & private universities, research institutes, healthcare organizations, stem cell research, biopharmaceuticals, test labs and many more.  We are a group of people that are passionate about how our work impacts the improvement on lives. 

·  Be part of success enigma of Biotechnology & Life science research

·  First-hand experiences to new technology in the market

·  Joining a group of people who is passionate about Biotechnology & Lifescience research

·  Gain the opportunity to develop technical & soft skills to lead the team in dedicated projects

 

 

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Company Summary
Matrioux (M) Sdn Bhd
http://www.matrioux.com
11-25 employees
BioTechnology / Pharmaceutical
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