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Jobs in Malaysia   »   Jobs in Ipoh   »   Customer Service jobs   »   E-Commerce/Customer Service Assistant

E-Commerce/Customer Service Assistant

Ipoh, Perak, MY
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  • To handle and assist all customers' enquiries - telephone/fax/emails, walk-in, eCommerce/online, etc. promptly and professionally.
  • To improve customer conversions and customer service.
  • Follow-up on all customer requests to ensure providing the highest level of customer service in the industry
  • Assist customers with their orders, requirements and after-sales service issues
  • Be a primary contact for customer inquiries about our products and brand.
  • Able to communicate concisely our company policies to customers
  • Maintain and update regular customers correspondence
  • General administrative duties relating to customers' enquiries, orders, sales, etc.


  • Degree holder in any discipline. Fresh graduate is encouraged to apply.
  • Possess good communication and interpersonal skill.
  • Responsible, independent, willing to work under pressure and multitasking capability.
  • Required skills: MS Outlook, MS Excel and MS Words.

Job Location
30/30A, Lorong Taman Ipoh Satu, Ipoh Garden South
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Company Overview

MEDI-CARE PRODUCTS SDN BHD is a Malaysia focused healthcare company. Our mission is: Towards a Vision of Dedication & Service to the Medical and Healthcare Industry. This is supported by Customer Service Values of: Discipline, Caring Attitude, and Work Smart. We started from humble beginnings in 1974, as a retail pharmacy in Ipoh. Today, our operations cover the entire Malaysia in the areas of: Hospital Supplies, Medical Devices & Implants, Surgical Instruments, Hospital Medical Gas Systems, Hospital Operating Theatre/Room Systems, Rehabilitation Equipment and Retail.

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Company Summary
Medi-Care Products Sdn Bhd
101-200 employees
Medical Devices

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