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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Information Technology jobs   »   CRM Developer

CRM Developer

Petaling Jaya, Selangor, MY
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Roles and Responsibilities

  • Design, develop, and enhance our Microsoft Dynamics 365 CRM application
  • Troubleshoot and resolve software issues involving out-of-the-box, functionality, custom features and integrations with MS Dynamics CRM
  • Discuss with users/agents and managers to understand both the business and technical requirements and set expectations on the system's functionality
  • Perform training sessions for agents and managers and support through the Go-live process
  • Provide knowledge transfer and documentation to support team
  • Work with project committee and keep projects on schedule
  • Develop and create D365 Report Dashboards for Sales, Finance, Marketing and Technical support Team
  • Create customized Sales Reports using PowerBI Pro


  • Minimum five years of software architecture, design, and development experience
  • At least three years developing solutions with current versions of Microsoft CRM
  • Experience with Business Process Mapping and process optimization
  • Professional training and certification on Microsoft CRM highly desired


  • Hands on development experience within Dynamics 365 CRM
  • Ability to troubleshoot & debug plugins, custom workflows activities and other components
  • Deep understanding of CRM customizations & CRM solution architecture
  • Familiarity with PowerShell scripting, Power BI and Microsoft Flow¬†
  • Experience with .Net, JSON, ASP, CSS, and SQL Server
  • Experience with .NET Development (ASP.NET, C#, SQL)
  • Knowledge in Microsoft Power Platform especially PowerBI

Perks & Benefits

  • Employee equity
  • Free snacks / Happy hours
  • Medical insurance

Job Location
B-25-5, Block B, Jaya One, No. 72A, Jalan Universiti,
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Company Overview

Incorporated in 1996, TechSource Systems is committed to provide quality technology solutions that empower the engineering and R&D community, providing the ultimate computing environment for technical computation and embedded deployment including design, simulation, visualisation and implementation. As the sole distributor in Southeast Asia for MathWorks Inc, developer of the MATLAB® and Simulink® family of products, we provide organisations and businesses with a variety of the best tools, products and services to facilitate innovations. Our clients include many research and development institutes as well as multinational companies operating in this region. We believe in value-added service and delivering solutions that enable scientific accuracy, speed and precision. This gives our customers the advantage in the ever-changing market, to achieve precision in their design, testing, verification, implementation and embedded deployment processes that ultimately lead to desired end-results. TechSource Systems currently has offices in Singapore, Malaysia, Thailand, Vietnam and Philippines, with its headquarters based in Singapore. We are an ISO 9001:2008 certified company and has been awarded the Singapore's Outstanding Enterprise 2013 Award.

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Company Summary
TechSource Systems Sdn Bhd
26-50 employees
Science & Technology
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