IT Support Engineer (Senior Executive/Manager)

KEY RESPONSIBILITIES

• Responsible for overall IT/MIS systems and infrastructure (i.e. Design, deployment and maintenance)
• Guide and monitor all projects or tasks of MIS Assistant to ensure that it resolves users problems and meet users’ requirements
• Work closely with other departments and provide advise and resolution to IT/MIS related issues.
• Ensure proper documentation of all IT/MIS infrastructure, components and operational processes.
• Ensure data integrity and system security for all company’s IT/MIS systems
• Perform system setup, installation, monitoring, troubleshooting, user support and maintenance activity
• Assist in implementation of new applications to enhance system performance, reliability, security and system efficiency to meet business requirements
• Provide guidance and training to staff on system’s work flow
• Liaise with vendors and suppliers on systems, applications and to maintain good relationship with vendors and suppliers
• Document and maintenance of system procedures and guidelines
• Guide, motivate and monitor all cashiers at within Nilai business area
• Perform any other expressed or implied duties as and when required by the superior

 REQUIREMENTS:

• Basic knowledge SQL Server and Microsoft Office, Microsoft Excel, Xilnex System.  
• Bachelor Degree, Diploma or professional certificates in Computer Science/IT or equivalent.
• Minimum 2 years of working experience as IT or MIS Executive in similar industry .  
• Systematic, analytical and able to work under pressure.
• Language proficiency: Mandarin, English and BM. Able to speak in Cantonese is an added advantage. 

Perks & Benefits

• Employee equity
• Commission and bonus
• Allowance (travel stipends, transportation, etc.)
• Free snacks / Happy hours
• Regular team activities
• Company trips
• Personal leave
• Open culture
• Personal development opportunities