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Jobs in Malaysia   »   Jobs in George Town   »   Customer Service jobs   »   Supervisor (Mandarin Speaking Only)

Supervisor (Mandarin Speaking Only)

George Town, Penang, MY
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Job Description:

  •  To supervise the front counter and call centre operations.
  •  To ensure the highest level of service are offered to customers.
  •  Update and provide training for Customer Service Assistant and Call Centre Receptionist on the the product features of all new models.
  • To solve any customer's complaints which are being escalated to higher level.
  • To provide reports of customers' incoming database to principals.
  •  To compile daily collection and submission of the payments to the Service manager.
  •  Any other ad-hoc jobs as requested by Department Head from time to time.

Requirements:

  • Candidate must possess at least a higher education certificate or it equivalent
  • At least 3 years of working experience in the related field and possess supervisory skill
  • Computer literate with knowledge of Microsoft Office
  • Possess good communication skills and able to work independently
  • Proficient in both written and spoken English, Bahasa Malaysia and Mandarin

 

Perks & Benefits

  • Attractive remuneration package for the successful candidate
  • Medical insurance upon confirmation
  • Work five and half (5 1/2) days week
  • Training provided

Job Location
2A Ground Floor, Brown Road, 10350 Penang
Click to view the location on Google maps

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Company Overview

We are an authorised service centre for mobile / smart phones in Malaysia since 1998. We specialise in providing after-sales service for variuos brands. Due to business growth, we invite dynamic, self motivated and dedicated individuals for this position.

Company Summary
HELLO SERVICE CENTRE (M) SDN BHD
26-50 employees
Telecommunication
Job Openings
Total 3 jobs
Supervisor
Kuala Lumpur
Customer Service Assistant
George Town
Supervisor (Mandarin Speaking Only)
Kuala Lumpur

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