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Jobs in Malaysia   »   Jobs in Selangor   »   Fund Reporting Analyst - 12 months contract (Australia)

Fund Reporting Analyst - 12 months contract (Australia)

Malaysia
  • Tier 2 resource aligned to Reward & Benefits specialism accountable for ensuring that relevant processes are delivered effectively providing excellent Customer services at all times, advising on related legislation and ensuring compliance
  • Is expected to execute Reward & Benefit related service requests sent by the CoE or Business HR as well as answers complex Employee queries related to Reward & Benefit matters
  • Is responsible for processing transaction requests and group changes e.g. annual bonus schemes
  • Works closely with HRBPs and CoEs to deliver HR strategy, processes and ad hoc project support
  • Assists with the resolution of complex Employee queries related to Reward & Benefits, including by providing a detailed explanation of Reward & Benefit legislation, policy and procedures
  • Provides specialist technical expertise for the implementation of Reward & Benefits initiatives. Identifies populations impacted by changes to eligibility and works with the Reward CoE to deliver communications and transact data updates
  • Coaches and provides feedback and training to upskill the Tier 1 population to more effectively answer Reward & Benefit related queries in line with the aim of BAT’s Channel Strategy to resolve HR queries at lower tiers
  • Proactively managed Reward and Benefits technology solutions using the HR procedures and guidance available to them
  • Supports the execution of benefit enrolment activities including documentation validation, data entry and confirmation of elections
  • Updates the job library and system with necessary data changes
  • Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs
  • Ensures the collection, maintenance, accessibility and relevance of HR knowledge and content related to specialist area through Aurora channels in line with BAT standards. Works closely with relevant CoE to ensure specialist content hosted on knowledge management channels is line with strategy and works with Knowledge & Content Manager to upload as appropriate
  • Identifies opportunities to improve specialist services and processes and escalates appropriately
  • Develops and distributes communications regarding changes to specialist services, policies, processes or programmes
  • Coaches and provides feedback and training to upskill the Tier 1 population to more effectively answer Reward & Benefit related queries in line with the aim of BAT’s Channel Strategy to resolve HR queries at lower tiers
Requirements
  • Minimum degree in Human Resources, Business Administration or equivalent.
Rewards and Benefits Specialist

Responsibilities * Tier 2 resource aligned to Reward & Benefits specialism accountable for ensuring that relevant processes are delivered effectively providing excellent Customer services at all times, advising on related legislation and ensuring compliance
  • Is expected to execute Reward & Benefit related service requests sent by the CoE or Business HR as well as answers complex Employee queries related to Reward & Benefit matters
  • Is responsible for processing transaction requests and group changes e.g. annual bonus schemes
  • Works closely with HRBPs and CoEs to deliver HR strategy, processes and ad hoc project support
  • Assists with the resolution of complex Employee queries related to Reward & Benefits, including by providing a detailed explanation of Reward & Benefit legislation, policy and procedures
  • Provides specialist technical expertise for the implementation of Reward & Benefits initiatives. Identifies populations impacted by changes to eligibility and works with the Reward CoE to deliver communications and transact data updates
  • Coaches and provides feedback and training to upskill the Tier 1 population to more effectively answer Reward & Benefit related queries in line with the aim of BAT’s Channel Strategy to resolve HR queries at lower tiers
  • Proactively managed Reward and Benefits technology solutions using the HR procedures and guidance available to them
  • Supports the execution of benefit enrolment activities including documentation validation, data entry and confirmation of elections
  • Updates the job library and system with necessary data changes
  • Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs
  • Ensures the collection, maintenance, accessibility and relevance of HR knowledge and content related to specialist area through Aurora channels in line with BAT standards. Works closely with relevant CoE to ensure specialist content hosted on knowledge management channels is line with strategy and works with Knowledge & Content Manager to upload as appropriate
  • Identifies opportunities to improve specialist services and processes and escalates appropriately
  • Develops and distributes communications regarding changes to specialist services, policies, processes or programmes
  • Coaches and provides feedback and training to upskill the Tier 1 population to more effectively answer Reward & Benefit related queries in line with the aim of BAT’s Channel Strategy to resolve HR queries at lower tiers
Requirements * Minimum degree in Human Resources, Business Administration or equivalent.
  • At least 1 year of experience and exposure in Reward & Benefits area
  • Possess a basic knowledge and understanding in HR practices and compensation cycle management
  • Strong work ethic with a positive attitude and good analytical skills
  • Strong customer service mind set with good communication and excellent problem solving skills
  • Possesses high degree of professionalism, patient and grace in servicing clients
  • Resourceful, proactive, attentive to details and a good team player
  • Good knowledge in Microsoft Word, Power Point and Excel
  • Experiences with Success Factor is an added advantage
  • At least 1 year of experience and exposure in Reward & Benefits area
  • Possess a basic knowledge and understanding in HR practices and compensation cycle management
  • Strong work ethic with a positive attitude and good analytical skills
  • Strong customer service mind set with good communication and excellent problem solving skills
  • Possesses high degree of professionalism, patient and grace in servicing clients
  • Resourceful, proactive, attentive to details and a good team player
  • Good knowledge in Microsoft Word, Power Point and Excel
  • Experiences with Success Factor is an added advantage
BAT GBS HR
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