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Jobs in Malaysia   »   Jobs in Shah Alam   »   Customer Service jobs   »   Customer Service Executive

Customer Service Executive

Bukit Jelutong, Shah Alam, Selangor, MY

Responsibilities:

  • Manage large amounts of inbound and outbound calls in a timely manner.
  • Determine customers' needs, clarify information, research every issue and provide solutions and/or alternatives.
  • Establish sustainable relationships and engage customers by taking the extra mile.
  • Keep records of all conversations in our call center database in a comprehensible way.

Requirements:

  • Previous experience in a customer support role.
  • Good phone and verbal communication skills along with active listening.
  • Customer focus and adaptability to different personality types.
  • Ability to multi-task, set priorities and manage time effectively.

Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Free snacks / Happy hours
  • Regular team activities
  • Medical insurance
  • Personal development opportunities

Job Location
Bukit Jelutong, Shah Alam, Selangor, Malaysia
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✱   This job post has expired   ✱
Company Overview

Finbond Heavy Machinery Sdn Bhd (Finbond) is a Malaysia privately- owned industrial company. We specialize in importing and exporting heavy construction machinery. We source, recondition, sell and rent heavy machinery to various industries - the construction, mining, agriculture, and logging industries. If you would like to know more about Finbond, please log onto our company website at:- http://www.finbond.com.my Or you can also log onto our youtube page at:- https://www.youtube.com/channel/UCMRyNzxhHnStnTCLJ1B8yYQ Or like our Facebook page at:- https://www.facebook.com/Finbond-Heavy-Machinery-140911246251054/?ref=aymt_homepage_panel

 

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Company Summary
FINBOND HEAVY MACHINERY SDN BHD
http://finbond.com.my/
101-200 employees
Heavy Industrial / Machinery
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