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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Information Technology Job   »   IT Support Engineer
IP ServerOne Solutions Sdn Bhd picture 1 IP ServerOne Solutions Sdn Bhd picture 2

IT Support Engineer

IP ServerOne Solutions Sdn Bhd

IP ServerOne Solutions Sdn Bhd company logo

YOUTH Friendly working environment
Office is situated NEXT to the MRT station

Responsibilities:-

  • Provide prompt response via tickets, emails, calls, and any other available communication bridge made available to clients.
  • Provide technical assistance to clients for products & services offered.
  • Monitor on servers’ performances and respond to downtime alert triggered from monitoring tools.
  • Troubleshoot on errors related to hosting related services
  • Perform assigned scheduled task which include hosting migration service, related service application installation, backup and restoration service
  • Coordinate and follow up on scheduled tasks

Qualifications:

  • Possess strong knowledge and configuration skills on Linux Centos & Windows Server 2008/2012/2016 Operating Systems
  • Possess intermediate background in managing Virtualization Environment specifically Vmware, Proxmox, Hyper-V and Openstack
  • Possess intermediate background in managing Apache, NGINX, IIS
  • Possess intermediate background in email system namely Exim & SmarterMail
  • Possess strong understanding on the structure/workflow of the Web Hosting Service
  • Possess at least Bachelor's Degree/Post Graduate Diploma/Professional Degree in System Engineering, Information Technology (IT), Computer Science or any other relevant field.
  • Proficient in both written and spoken English and Bahasa Malaysia; Mandarin language is an added advantage

Skills & Other Requirements:

  • Must be willing to work on shift.
  • Excellent problem-identifying & problem-solving skills
  • Outstanding listening and attention to details skills
  • Interpersonal & communication skills
  • Adaptability skill & good time-management skills
  • Fast learner & team player
  • Positive attitude, and willingness to learn as training will be provided.

 

Perks & Benefits

  • Central Location
  • Allowance (travel stipends, transportation, etc.)
  • Nearby public transport
  • Casual dress code
  • Free snacks / Happy hours
  • Regular team activities
  • Company trips
  • Personal development opportunities
Job Location
Kuala Lumpur, Federal Territory of Kuala Lumpur, Malaysia
Click to view the location on Google maps
  This job post has expired  

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