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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   F&B / Tourism / Hospitality jobs   »   Sales Manager - MICE

Sales Manager - MICE

Kuala Lumpur
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CORE WORK ACTIVITIES

Building Successful Relationships that Generate Sales Opportunities

Works collaboratively with off-property sales channels to ensure sales efforts are coordinated, complementary and not duplicative.

Builds and strengthens relationships with existing and new customers to enable future bookings. Activities include sales calls, entertainment, FAM trips, trade shows, etc.

Develops relationships within community to strengthen and expand customer base for sales opportunities.

Manages and develops relationships with key internal and external stakeholders.

Provides accurate, complete and effective turnover to Event Management.

 

Managing Sales Activities

Participates in sales calls with members of sales team to acquire new business and/or close on business.

Executes and supports the operational aspects of business booked (e.g., generating proposal, writing contract, customer correspondence).

 

Using Knowledge of Market Trends and Target Customer Information to Maximize Revenue

Identifies new business to achieve personal and location revenue goals.

Understands the overall market - competitors’ strengths and weaknesses, economic trends, supply and demand etc. and knows how to sell against them.

Closes the best opportunities for the location based on market conditions and location needs.

Gains understanding of the location’s primary target customer and service expectations; serves the customer by understanding their business, business issues and concerns, to offer better business solution.

 

Providing Exceptional Customer Service

Supports the company’s service and relationship strategy, driving customer loyalty by delivering service excellence throughout each customer experience.

Services our customers in order to grow share of the account.

Executes and supports the company’s customer service standards.

Provides excellent customer service consistent with the daily service basics of the company.

Sets a positive example for guest relations.

Interacts with guests to obtain feedback on product quality and service levels.


Perks & Benefits

  • Employee equity
  • Regular team activities
  • Medical insurance
  • Open culture
  • Personal development opportunities
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Company Overview

Desaru Coast is a premium integrated destination resort and one of Malaysia’s most anticipated new tourism developments creating a unique blend of globally renowned resorts and villas, a riverside dining haven, a conference center, two designer championship golf courses and a fun filled adventure waterpark.

Conveniently located in the hub of Desaru Coast, the 275 room The Westin Desaru Coast Resort brings forth an internationally recognized full service experience to this unique beachfront location. Our location on the southern tip of the Malay Peninsula means we are easily accessible from all parts of Malaysia via the Senai International Airport. As a part of a large scale integrated complex, featuring a myriad of leisure and conference facilities, our resort is a versatile coastal destination where people can connect to relax, energize and create happy memories.

Let us take care of you with a selection of restaurants and bars; Business center, Westin Kids Club, Spa, lobby internet services and a full range of concierge services. To supplement our 190 sq.mt of meeting spaces, our fully integrated resort provides access to a convention center with more than 909 sq.mt of meeting and banquet space that can be transformed for an event of any size.

Marriott International is an equal opportunity employer committed to hiring a diverse workforce and sustaining an inclusive culture. Marriott International does not discriminate on the basis of disability, veteran status or any other basis protected under federal, state or local laws.

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Company Summary
Desaru Corniche Hotel Sdn Bhd
westin.com/desaru
201-500 employees
Hotel / Hospitality
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Job Openings
Total 3 jobs
Senior Sales Manager - Wholesale
Kuala Lumpur
Assistant Director of Sales - MICE
Kuala Lumpur
Sales Coordinator
Kuala Lumpur