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Jobs in Malaysia   »   Jobs in Perai, Pulau Pinang   »   Maintenance / Repair jobs   »   IT Technician Specialist & Support

IT Technician Specialist & Support

Perai, Pulau Pinang
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We are looking for a qualified IT Technician that will install and maintain computer systems and networks aiming for the highest functionality. You will also “train” users of the systems to make appropriate and safe usage of the IT infrastructure.

A successful IT Technician must have a thorough knowledge of computer software and hardware and a variety of internet applications, networks and operating systems. The ideal candidate will also have great troubleshooting abilities and attention to detail.

The goal is to build and maintain updated and efficient computer systems and networks to optimize the role of technology on business sustainability. These will be your tasks

Responsibilities
  • Set up workstations with computers and necessary peripheral devices (routers, printers etc.)
  • Check computer hardware (HDD, mouses, keyboards etc.) to ensure functionality
  • Install and configure appropriate software and functions according to specifications
  • Develop and maintain local networks in ways that optimize performance
  • Ensure security and privacy of networks and computer systems
  • Provide orientation and guidance to users on how to operate new software and computer equipment
  • Organize and schedule upgrades and maintenance without deterring others from completing their work
  • Perform troubleshooting to diagnose and resolve problems (repair or replace parts, debugging etc.)
  • Maintain records/logs of repairs and fixes and maintenance schedule
  • Identify computer or network equipment shortages and place orders
You're offering these qualifications

Skills required

 Ability to think logically

 Good memory of how software and operating systems work

 Excellent listening and questioning skills, combined with the ability to interact confidently with

clients to establish what the problem is and explain the solution

 Ability to work well in a team

 Problem solving skills

 Strong customer focus

 Ability to prioritise your workload

 Attention to detail

Work experience

Ideally we would like to see at least 1 year of experience in a similar role.

Attitude

We are looking for a candidate who will feel at home within our company values, for this they will need

to be able to demonstrate:

 A positive, can-do attitude

 An inquisitive, curious mind

 A pro active, logical approach to problem solving and delivering solutions

 Ability to take ownership for delivering their own individual tasks

 Ability to make a valuable contribution to a team effort
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