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Jobs in Malaysia   »   Jobs in Cyberjaya, Selangor   »   Information Technology jobs   »   System Support Analyst (Linux/Unix)

System Support Analyst (Linux/Unix)

Cyberjaya, Selangor, MY
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Your Role and Responsibilities

  • You will be working with IBM clients through a combination of electronic interaction and via the telephone.
  • You will be providing support to IBM's enterprise clients.
  • You will be supporting clients who run one of IBM's supported Linux distributions. These include Red Hat, SUSE and Ubuntu.
  • You will be supporting Linux on one of three architectures, x86-64, Power and System z.
  • Every client call results in an opportunity to experience a new learning opportunity, the Linux team maintains a lab environment that includes a number of architectures and virtualization environments as well as products like OpenShift and GlusterFS.
  • IBM supports our Linux clients utilizing a follow-the-sun model, even with this there is an on-call rotation required. All team members are required to take part in the rotation.
Required Education

Bachelor's Degree

Role ( Job Role )

Technical Support Professional

Primary job category

Software Development & Support


(1097) IBM Global Delivery Centre (Malaysia) Sdn Bhd

Contract type


Employment Type


Is this role a commissionable/sales incentive based position?


Travel Required

Up to 10% or 1 day a week

IBM Business Group


Preferred Education

Bachelor's Degree

Being You @ IBM

IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Required Technical and Professional Expertise

  • Bachelor's Degree in Computer Science/Engineering or equivalent
  • 2-5 years in IT field
  • Linux, OpenStack, OpenShift are the must have skills
  • Remote Technical Support in IT field.
  • English Fluency
Preferred Technical and Professional Experience

RHCSA or RHCE certified

Secondary Job Category

Other Software Development & Support

Eligibility Requirements

  • Bachelor's Degree in Computer Science/Engineering or equivalent
  • Unix or Linux experience are a must.
  • Remote Technical Support in IT field.
  • English Fluency
  • 2-5 years in IT field.
  • Thai and Indonesian language is a must.
Position Type

Early Professional

Early Professional Track

Industry Early Professional

New Collar Role



We build phenomenal products that our customers rely on so it's important they are running at their best. As a Systems Management Specialist, you will work with the latest software to keep moving business forward. Whether it's our Engineering teams that need a test environment or our software running in production, we are seeking skilled systems management professionals ready for the challenge.

Your Life @ IBM

What matters to you when you're looking for your next career challenge?

Maybe you want to get involved in work that really changes the world? What about somewhere with incredible and diverse career and development opportunities - where you can truly discover your passion? Are you looking for a culture of openness, collaboration and trust - where everyone has a voice? What about all of these? If so, then IBM could be your next career challenge. Join us, not to do something better, but to attempt things you never thought possible.

Impact. Inclusion. Infinite Experiences. Do your best work ever.

About Business Unit

At Global Technology Services (GTS), we help our clients envision the future by offering end-to-end IT and technology support services, supported by an unmatched global delivery network. It's a unique blend of bold new ideas and client-first thinking. If you can restlessly reinvent yourself and solve problems in new ways, work on both technology and business projects, and ask, "What else is possible?" GTS is the place for you!

About IBM

IBM's greatest invention is the IBMer. We believe that progress is made through progressive thinking, progressive leadership, progressive policy and progressive action. IBMers believe that the application of intelligence, reason and science can improve business, society and the human condition. Restlessly reinventing since 1911, we are the largest technology and consulting employer in the world, with more than 380,000 IBMers serving clients in 170 countries.
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