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Jobs in Malaysia   »   Jobs in Bukit Mertajam, Pulau Pinang   »   Engineering jobs   »   Operations Improvement Engineer

Operations Improvement Engineer

Product Operations Engineer 2

Competitive salary

Bukit Mertajam, Penang, Malaysia

Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Product Operations Engineer 2 (I6) on our Engineering Services team in Dell APCC2, Bukit Mertajam, Penang, Malaysia.

When you’re working in the fast-moving world of technology, product availability is critical – which makes the availability of raw materials for production critical too. Our Material Planning team provides a controlled flow of materials to meet production requirements. We produce detailed schedules, adapting them if necessary to meet backlogs or material shortages, as well as material requirement lists and production plans that balance the demand and supply position of platforms and commodities to optimize product availability and cost. We’re experts at resolving problems with inventory, production schedules or material shortages and recommending procedures to avoid future problems.

Key Responsibilities:

1. Responsible for timely introduction of new products to Dell global fulfillment facilities at the desired quality level and meet the ramp plan.

2. Interacts with Global team from Operations, Procurement, Marketing, and other Engineering supporting groups to ensure flawless product introduction and Engineering change management.

3. Ensure accurate Bill of Materials structure for all products to meet regional requirements.

4. Provide operation support and recommendation to ensure smooth End to End Order fulfillment flow.

5. Analyze and track actual product launch performance vs. goals and conduct issue post mortem findings with the appropriate departments.

6. Managing department process and able to represent department in providing solutions that are consistent with functional/customer objectives.

7. Define & lead process improvement initiative across multiple regions , working with global peers to align and implement/standardized best practices.

8. Subject Matter Expert ( SME) to extended team from NPI perspective and able to coach/influent others effectively to achieve departmental objectives.

Essential Requirements:

- Degree in Computer Engineering, Electrical, Mechanical Engineering or Computer Science with 5-8 years working experience preferably in PC manufacturing industry.

- Strong project management and organizational skills, with ability to communicate effectively at all levels within the organization.

- Possess ability to facilitate sessions and reach consensus among a diverse, cross-functional team, and communicate effectively to a diverse audience.

- Obtains and analyzes data to complete business case or cost/benefit analysis, compare options and make recommendations.

- Uses judgment to balance and make tradeoffs on multiple priorities and makes recommendations to management around priority setting/planning.

- Create project plans, determine milestones, and drive projects to meet agreed upon milestone dates.

- Dynamic, motivated and versatile to advance change environment. Able to work under time constraint.

- Involved in making complex decisions and handle multiple strategic projects while working day-to-day tasks.

- Lead effective business cases/presentations to senior management on recommended changes.

- Flexible to support out of normal shift if applicable.

- Preferable able to speak & understand mandarin.


We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment.

If you can offer expert knowledge of planning and forecasting techniques, this is your opportunity to develop with Dell.

Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell .
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