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Jobs in Malaysia   »   Jobs in Kuantan, Pahang   »   Business Management / Project / Planning jobs   »   Broadband Area Business Development Manager (East Coast Region)

Broadband Area Business Development Manager (East Coast Region)

Job Responsibility

  • Provide a high standard of customer service considering patron specific preferences and customs.
  • Provide Hotel services assistance focusing on Mandarin and/or Korean patrons.
  • Provide Gaming (operations and marketing) related services focusing on Mandarin and/or Korean patrons.
  • Serve as a resource in terms of information related to nationality customs, habits, of Mandarin and/or Korean patrons.
  • Perform training and orientation to team members when needed related to Mandarin and/or Korean culture, habits, and behavior.
  • Provide information about facilities, entertainment and benefits of Resort and Casino.
  • Deliver the current promotions and events information to the members and encourage members to join the promotion and events.
  • Report any incidents to the Supervisors and direct complaints to appropriate departments and managers.
  • Collect feedback from members and customers and report to supervisors in order to improve the service standard and facilities.
  • Keep confidentiality of all necessary policies and customer information.
  • Other tasks related to casino/ Integrated resort operations as needed by the department.
Job Requirements

  • Able to work 24 hours rotational shift, 9.5 hours per day (5 working days).
  • 2 off days per week.
  • Able to work overseas
  • Minimun Diploma & above holder.
  • Required Languages: Mandarin and English (Open nationality)
  • No experience needed.
  • Microsoft Office proficiency.
Job Benifits

  • USD 1,800/ Month
  • Duty Meal
  • Accommodation (2pp shared)
  • Relocation Flight Ticket
  • Life & Health Insurance
  • 25 days annual leave
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