Position : Customer Service
Working Location : Jaya One, Petaling Jaya
Working Hours : Monday – Friday (9am – 6pm)
Saturday (10am – 6pm)
Salary Range : RM 1,500 – RM 2,500
- To deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
- Produce timely/details service reports and document processes
- Cooperate with technical team and share information across the organization
- Comprehend customer requirements and make appropriate recommendations/briefings
- Build positive relationships with customers
- Required Languages: English, Bahasa Malaysia, Mandarin speaker.
- Proven field service experience
- Recognized mass/marketing degree or equivalent
- Excellent communication and interpersonal skill
- Ability to work flexible shifts and to adapt to changing work schedule
Interested applicants are invited to email and provide detailed resume to us stating contact details,employment history (if any) and academic background, a recent passport-sized photograph, together with current and expected salary.