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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Customer Service jobs   »   Customer service

Customer service

Malaysia

Position                : Customer Service

Working Location : Jaya One, Petaling Jaya 

Working Hours     : Monday – Friday (9am – 6pm)

                              Saturday (10am – 6pm)

Salary Range : RM 1,500 – RM 2,500

Responsibilities

  • To deliver the desired customer service experience. The goal is to drive service success that improves customer satisfaction, maximizes customer retention and increases profitability.
  • Produce timely/details service reports and document processes
  • Cooperate with technical team and share information across the organization
  • Comprehend customer requirements and make appropriate recommendations/briefings
  • Build positive relationships with customers
  • Required Languages: English, Bahasa Malaysia, Mandarin speaker.

Requirement

  • Proven field service experience
  • Recognized mass/marketing degree or equivalent
  • Excellent communication and interpersonal skill
  • Ability to work flexible shifts and to adapt to changing work schedule

Interested applicants are invited to email and provide detailed resume to us stating contact details,employment history (if any) and academic background, a recent passport-sized photograph, together with current and expected salary.

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Company Overview

Geno Management Solutions is a HR Services provider in Malaysia that partner with clients to develop our range of services in order to provide our clients with the best HR Solutions.

If you are a Startup, Small Medium Business or a large Corporation and wherever you are based within Malaysia, we have a unique solutions that offer you a comprehensive choice to provide the service suited to your needs.

Company Summary
GENO Management
26-50 employees
Consulting (Business & Management)
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