Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Malaysia   »   Customer Service jobs   »   Customer Administration Officer

Customer Administration Officer

The Administrative Officer position is based in the RSC Malaysia office and is responsible for efficient, high quality administrative support to the RSC team, including liaising with departments on matters related to Finance, HR, Supply Chain, IT, and Security as needed. The position does not supervise others and is supervised by the Administration Coordinator.

Major Responsibilities:
  • Process Purchase Request received and follow-up on delivery or services received. Coordinate with Drivers where necessary especially when maintenance work is required.
  • Issue Request for Quotation (RFQ) to suppliers according to open selection process/criteria by Procurement Threshold and follow-up quotation / information from vendors.
  • Prepare Purchase Orders (PO) according to selection processes, send to approvers and monitor delivery.
  • Prepare Payment Request and ensure correct and complete supporting documents are submitted to Finance in a timely manner as per Global Supply Chain (GSC) and donor lists.
  • Record and issue Purchase Request and update the Purchase Request Tracking File for month-end reports.
  • Copy and file payment requests and supporting documents in the Supply Chain files, ensure completeness and accuracy per GSC and donor requirements.
  • Assist with answering phones, monitoring office intercom and ensure that visitors to RSC offices are appropriately welcomed and monitored, coordinating activities with the relevant RSC staff.
  • Focal point for water delivery for international staff and the monitoring of office and pantry supplies at RSC worksites.
  • Oversee the Central Filing System.
  • Ensure all company keys and asset cards are accounted for.
  • Assist the Administration Coordinator during Handover process for Staff Housing.
  • Provide administrative support to senior management team on preparation of reports, correspondence, document formatting and filing.
  • Other duties as assigned.

  • BA in business Administration or related field
  • Minimum two years experience in a clerical or administrative role is preferred
  • Attention to detail an discretion with sensitive and confidential information
  • Familiarity with basic office equipment (copiers, shredders, printers, fax machine, etc)
  • Strong time management and organizational skills and the ability to multi-task
  • Excellent written and verbal communication skills in English and Bahasa, including interpretation and translation abilities.
  • Strong interpersonal skills and cross group collaboration, well organized, good follow-up skills, and ability to work under pressure.
  • Proficient in Microsoft Office programs, general computer literacy and skills in record keeping.
✱   This job post has expired   ✱

Sharing is Caring

Know others who would be interested in this job?