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Jobs in Malaysia   »   Jobs in Shah Alam   »   Customer Service jobs   »   Call Centre / Customer Service

Call Centre / Customer Service

Shah Alam

Job Description :

  • Answer incoming customer phone calls and take appropriate action for each call.
  • Provide customers with product and service information.
  • Maintain customer satisfaction ratings based on explicit criteria set forth by the company.
  • Ensure customer satisfaction and provide professional customer support.
  • Provide necessary assistance by following standard company policies.
  • To assist on ad hoc administrative activities.
  • Any other tasks given / instruct by your Immediate Superior and the Management.


Job requirement :

  • Candidate must possess at least a Diploma or Bachelor’s Degree any field.
  • At least 2-1 years of working experience in the related field.
  • required Excellent in written and spoken English & Bahasa Malaysia.
  • Pleasant personality and attitude.
  • Fresh graduate are encouraged to apply.
  • Having experience and can start immediately is an advantage.
  • Local people are preferable.

Perks & Benefits

  • Employee equity
  • Commission and bonus
  • Allowance (travel stipends, transportation, etc.)
  • Regular team activities
  • Medical insurance
  • Personal development opportunities

 

Interested applicants are invited to write-in or e-mail their application with full curriculum vitae, employment history, present and expected salary to humanresource@e-serbadk.com

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Company Overview

Serba Dinamik are an international energy services group providing engineering solutions to the O&G and power generation industries with operational facilities in Malaysia, Indonesia, UAE, Bahrain and the UK.

Under engineering solutions, we provide O&M services and EPCC works. Under O&M services, we provide MRO of rotating equipment which includes gas and steam turbines, engines, motors, pumps, compressors and industrial fans; IRM of static equipment and structures including boilers and unfired pressure vessels, piping systems and structures, as well as maintenance of process control and instrumentation. Our O&M services for, O&G production platforms, crude O&G refineries, petrochemical manufacturing plants and LNG plants.

We have the capabilities to carry out EPCC of plants, facilities, road infrastructure and buildings, as well as other related systems and solutions including design and installation of process control and instrumentation, auxiliary power generation and firefighting systems.

As an extension of our core competencies in providing maintenance services, we have started to embark on our asset owner business model strategy with our first CNG plant in Muaro Jambi, Sumatra in Indonesia. Moving forward, we will continue to expand on this strategy through the development of small gas power plant and water utilities in Indonesia.

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Company Summary
Serba Dinamik Sdn Bhd
https://e-serbadk.com/
Consulting (Business & Management)