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Jobs in Malaysia   »   Jobs in Cyberjaya, Selangor   »   Sales / Marketing jobs   »   Assistant Sales Manager (Preferred Acquisition Team) - Deposits [Puchong]

Assistant Sales Manager (Preferred Acquisition Team) - Deposits [Puchong]

Cyberjaya, Selangor, MY
No. of Positions


Job Description

The Credit Management process in Finance Operations (FO) aims to provide reliable, consistent and professional services of credit assessment, debt collection, debt recovery and cash application & allocation for Shell. Overall, this process aims to improve working capital by minimizing bad debt, reducing overdue amounts and balancing credit risk with business opportunities. It is imperative that Credit maintains proximity to business strategies and being instrumental in deployment of fit for purpose Credit e2e process in accordance to the changing needs of Shell businesses.

This is a new position following a decision to centralize the Credit Management support for the commercial Technology Licensing & Services (TLS) business which is part of the Projects & Technology (P&T) organization, in FO KL. The role of Senior Team Manager-Credit P&T is responsible for delivering this e2e credit management framework for Project & Technology (PT) Technology Licensing & Services (TLS) globally. This role also requires strategic thought process to contribute to the wider group improvement initiatives, linked to but not limited to Credit IPP (Integrated Process Plan) thereby involving engagements with multiple senior internal and external stakeholders.

  • Lead a global P&T (TLS) team based out of KL/CBJ while ensuring effective virtual working within P&T colleagues world-wide across ~45 countries.
  • Key stakeholders are P&T Finance, senior business/finance leaders from P&T/Upstream in designated programs.
  • Lead P&T (TLS) Credit team in developing, deploying and sustaining effective Credit Management framework.
  • Deliver standard credit operating model globally as well as Process Experts for P&T.
  • Deliver strategic improvements to achieve world class efficiency and effectiveness aligned to Credit IPP; operationalize delivery of process ambitions and commitments.
  • Deliver operational excellence leveraging on impactful and visible process metrics and productivity measures, complimented by robust business continuity strategy. Ensure structured ways of working and fit-for-purpose monitoring mechanism enabling timely intervention. Own process dashboard for the portfolio and use as an engagement tool with the business
  • Role model and cultivate CI behaviours; lead the identification and realization of both value and cost opportunities; drive ESSA and leverage on digitalization agenda to explore smart automation.
  • Ensure robust risk and control framework built upon effective periodic review, flawless execution of controls and compliance initiatives and best in class control performance. Support any audit and investigative review of the assigned portfolio.
  • Foster environment that encourages Learning from Incidents, best practice/knowledge sharing within and across teams supported by comprehensive root causes analysis and sustainable solutions implementation. Ensure all process issues are promptly remediated and that business and functional stakeholders are engaged.
  • Ensure compliance (internal and external) and sensible adherence to the fundamentals of standard accounting principles, policies and standards
  • Embed Process Capabilities agenda encompassing robust competency framework and assessment process, learning and development programs as well as knowledge management standards. Develop greater understanding of business/market(s) with credit risks. Ensure process documentation including WIs are updated and retained
  • Maintain optimal organization structure and consistently deliver quality performance within budget
  • World Class People: building and sustaining high performing culture
  • Ensure staff is engaged and aligned with organisational priorities
  • Responsible for resource planning and management encompassing right recruitment, transition management, talent development and succession planning
  • Role model and embed Leaders Developing Leaders and Supervisors Expectations
  • Coach and develop leaders/ talents and experts in the team
  • Effective performance management and appraisal across all levels, with regular constructive feedback
Employment Type

Full Time

Company Description

Shell is a global group of energy and petrochemical companies, active across more than 80 countries, employing 90,000 people.

Shell Business Operations Sdn Bhd (503619-D), a LEED Platinum certified green facility in Cyberjaya, provides a wide range of professional services to support the efficient operation of the Shell Group. The Centre delivers world-class operational excellence to the business through shared operations and services that include Human Resource, Information Technology, Finance, Customer Services, Order to Delivery and Contracting & Procurement. The Centre is currently on a growth path and as part of this rapid growth, we are looking to recruit talented professionals to join us!

If you would like to be a part of an innovative energy leader that offers a rewarding career in a multi cultural environment, then apply to us today and be a part of this vibrant, world-class organisation.


Please note: We occasionally amend or withdraw Shell jobs and reserve the right to do so at any time, including prior to the advertised closing date.

Before applying, you are advised to read our data protection policy. This policy describes the processing that may be associated with your personal data and informs you that your personal data may be transferred to Royal Dutch/Shell Group companies around the world.

The Shell Group and its approved recruitment consultants will never ask you for a fee to process or consider your application for a career with Shell. Anyone who demands such a fee is not an authorised Shell representative and you are strongly advised to refuse any such demand.

Shell is an Equal Opportunity Employer.


  • University degree in Finance or Business (CIMA or CPA an advantage)
  • Strong Credit experience is preferred.
  • P&T business knowledge is added advantage.
  • Ability to work and lead cross functional teams across organizational boundaries to delivery enterprise results.
  • Proven leadership & decision-making skills.
  • Excellent written and verbal English communication skills.
  • Skilled in business partnering, project delivery and change management.
  • In a global role leading delivery of PT TLS credit support across regions, ability to manage time zone challenges along with effective planning and prioritization of critical tasks is vital.
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