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Jobs in Malaysia   »   Jobs in Rawang   »   Engineering jobs   »   Technical Support Engineer

Technical Support Engineer


Job Responsibilities

  • Responsible for providing technical support services to ensure the company operates its business efficiently and conforms to the legal requirements.
  • Troubleshoot problems and provide prompt and quality feedback and recommendations to the Business Units and customers to minimize the operations downtime.
  • Analyze problems data and trends and make recommendations to prevent recurrence of defects.  
  • Work closely with MAN Truck & Bus AG  for solutions, software and documentation updates  and other initiatives for enhancement.
  • Ensure updates and changes on the technical requirements are communicated effectively to the business units and service dealers.
  • Develop and review technical documentation, operating procedures, and processes for the optimization of business resources.
  • Ensure technical diagnostics or maintenance tools are well maintained and supported with  valid licenses. 
  • Ensure technical work processes are carried out in accordance with the company‘s guidelines.
  • Work with the Warranty and Repair Maintenance department to develop improvement plans as preventive measures.
  • Perform on-site visits to ensure the bodyworks of vehicles conform to the guidelines of the company.
  • Provide technical training to the members of the Sales and After Sales.
  • Ensure technical works are conforming to the requirements of Environment, Safety and Health (ESH)
  • Keep abreast with the market changes and legal requirements and provide recommendations to the management for business decision.
  • Undertake and assist in any other projects or assignments as and when required.


Job Requirements

  • Degree in Automotive/Electrical/Mechanical Engineering or its related.
  • Minimum 4 years of experience in the related field.
  • Excellent diagnostic and problem solving skills.
  • Good communication and presentation skills.
  • Good knowledge on the operations of heavy commercial vehicles  (buses and trucks)
  • Demonstrate success self-management and prioritisation.
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Company Overview

MAN Truck & Bus Malaysia is a wholly-owned subsidiary of MAN Truck & Bus AG. MAN Truck & Bus is one of Europe's leading commercial vehicle manufacturers and transport solution providers. The company's product portfolio includes vans, trucks, buses/coaches and diesel and gas engines along with services related to passenger and cargo transport. MAN Truck & Bus is a company of TRATON GROUP and employs more than 36,000 people worldwide. Every day we want to overcome borders and to continually make our pioneering technological products even better. A career at MAN Truck & Bus offers numerous opportunities to participate in this change. Respect, team spirit, determination, costumer focus and integrity - these are the corporate values that our employees experience. For ideas that inspire. For changes that move.

Contact information

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Company Summary
MAN Truck & Bus (M) Sdn Bhd
Automobile / Vehicle
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