Product Operations Sr. Engineer Competitive salary Bukit Mertajam, Penang, Malaysia Dell provides the technology that transforms the way we all work and live. But we are more than a technology company — we are a people company. We inspire, challenge and respect every one of our over 100,000 employees. We also provide them with unparalleled growth and development opportunities. We can’t wait for you to discover this for yourself as a Product Operations Sr. Engineer (I7) on our Engineering Services team in Dell APCC2, Bukit Mertajam, Penang, Malaysia. When Dell launches new game-changing products into the global market, Product Operations Engineering has a vital role to play. The team coordinates all the operational activities that enable products to be introduced and sustained successfully. It’s about making sure there is consistency between production and test environments. It’s about ensuring hardware, software and networking changes are migrated into the production environment in a stable and controlled way. And it’s about creating build processes, coordinating product builds for release into production and setting up configuration specifications for releases. Key Responsibilities: 1. Responsible for timely introduction of new products to Dell global fulfillment facilities at the desired quality level and meet the ramp plan. 2. Interacts with Global team from Operations, Procurement, Marketing, and other Engineering supporting groups to ensure flawless product introduction and Engineering change management. 3. Ensure accurate Bill of Materials structure for all products to meet regional requirements. 4. Provide operation support and recommendation to ensure smooth End to End Order fulfillment flow. 5. Analyze and track actual product launch performance vs. goals and conduct issue post mortem findings with the appropriate departments. 6. Managing department process and able to represent department in providing solutions that are consistent with functional/customer objectives. 7. Define & lead process improvement initiative across multiple regions , working with global peers to align and implement/standardized best practices. 8. Subject Matter Expert ( SME) to extended team from NPI perspective and able to coach/influence others effectively to achieve departmental objectives. Essential Requirements: 1. Computer Engineering, Electrical, Mechanical Engineering or Computer Science Degree with 8-10 years working experience preferably in PC manufacturing industry. 2. Strong project management and organizational skills, with ability to communicate effectively at all levels within the organization. 3. Possess ability to facilitate sessions and reach consensus among a diverse, cross-functional team, and communicate effectively to a diverse audience. 4. Obtains and analyzes data to complete business case or cost/benefit analysis, compare options and make recommendations. 5. Uses judgment to balance and make tradeoffs on multiple priorities and makes recommendations to management around priority setting/planning. 6. Create project plans, determine milestones, and drive projects to meet agreed upon milestone dates. 7. Dynamic, motivated and versatile to advance change environment. Able to work under time constraint. 8. Involved in making complex decisions and handle multiple strategic projects while working day-to-day tasks. 9. Lead effective business cases/presentations to senior management on recommended changes. 10. Flexible for shift assignment if required. Benefits: We offer highly competitive salaries, bonus programs, world-class benefits, and unparalleled growth and development opportunities — all to create a compelling and rewarding work environment. If you can offer expert knowledge of planning and forecasting techniques, this is your opportunity to develop with Dell. Dell is committed to the principle of equal employment opportunity for all employees and to providing employees with a work environment free of discrimination and harassment. All employment decisions at Dell are based on business needs, job requirements and individual qualifications, without regard to race, color, religion or belief, national, social or ethnic origin, sex (including pregnancy), age, physical, mental or sensory disability, HIV Status, sexual orientation, gender identity and/or expression, marital, civil union or domestic partnership status, past or present military service, family medical history or genetic information, family or parental status, or any other status protected by the laws or regulations in the locations where we operate. Dell will not tolerate discrimination or harassment based on any of these characteristics. Learn more about Diversity and Inclusion at Dell .