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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Administrative / Clerical jobs   »   Front Desk Assistant

Front Desk Assistant

Kuala Lumpur

Position             : Front Desk Assistant
Location            : Expressionz Professional Suites @ Tun Razak
Working hours  : 6 days a week (By Shift:7am - 3pm; 3pm - 11pm; 11pm - 7 am)
Salary                : RM2,500


Responsibilities:

  • Deliver excellent customer service to all guest to ensure quality service throughout their stay.
  • In charge of registration of guests at check-in, identification checked, all pertinent information is obtained, confirmation sheet is printed and signed by guest.
  • Assists in pre-registration and blocking of rooms for reservations.
  • Understand and adhere to all front desk cashiering duties, including proper credit and cash handling policies and procedures.
  • Comprehend and communicate efficiently between relevant department/ guest on room status, locations, availability and rates.
  • Maintaining front desk tidiness and presentable.
  • Coordinates room status updates with the housekeeping department by notifying housekeepers of all checkouts, late checkouts, early check-ins and special requests.

Requirements:

  • Minimum SPM and Certificate in Hospitality will be an advantage.
  • Good command of spoken English, Bahasa Malaysia .
  • Has experience in front desk/ guest service.
  • Fresh graduates are encourage to apply.
  • Able to multitask and work independently with minimum supervision.
  • Honest, reliable, efficient and professional at all times.
  • Fun, friendly and humble with a cheerful attitude.
  • Good knowledge of MS Office (especially Word and Excel)
  • Preferably familiar with hotel property management system – cloudbeds
  • Customer service orientation

Interested applicants are invited to e-mail and provide detailed resume to us stating contact details, employment history (if any) and academic background, a recent passport-sized photograph, together with current and expected salary.

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Company Overview

Geno Management Solutions is a Human Resources Management Services provider in Malaysia that partner with clients to develop our range of services in order to provide our clients with the best HR solutions.

If you are a Startup, Small Medium Business or a large corporation, and wherever you are based within Malaysia. We have a unique solutions that offer you a comprehensive choice to provide the service suited to your needs.

 

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Company Summary
GENO Management
26-50 employees
Consulting (Business & Management)
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