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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Administrative / Clerical jobs   »   Front Desk Assistant

Front Desk Assistant

Kuala Lumpur, MY

Position             : Front Desk Assistant
Location            : Expressionz Professional Suites @ Tun Razak
Working hours  : 6 days a week (By Shift:7am - 3pm; 3pm - 11pm; 11pm - 7 am)
Salary                : RM2,500


Responsibilities:

  • Deliver excellent customer service to all guest to ensure quality service throughout their stay.
  • In charge of registration of guests at check-in, identification checked, all pertinent information is obtained, confirmation sheet is printed and signed by guest.
  • Assists in pre-registration and blocking of rooms for reservations.
  • Understand and adhere to all front desk cashiering duties, including proper credit and cash handling policies and procedures.
  • Comprehend and communicate efficiently between relevant department/ guest on room status, locations, availability and rates.
  • Maintaining front desk tidiness and presentable.
  • Coordinates room status updates with the housekeeping department by notifying housekeepers of all checkouts, late checkouts, early check-ins and special requests.

Requirements:

  • Minimum SPM and Certificate in Hospitality will be an advantage.
  • Good command of spoken English, Bahasa Malaysia .
  • Has experience in front desk/ guest service.
  • Fresh graduates are encourage to apply.
  • Able to multitask and work independently with minimum supervision.
  • Honest, reliable, efficient and professional at all times.
  • Fun, friendly and humble with a cheerful attitude.
  • Good knowledge of MS Office (especially Word and Excel)
  • Preferably familiar with hotel property management system – cloudbeds
  • Customer service orientation

Interested applicants are invited to e-mail and provide detailed resume to us stating contact details, employment history (if any) and academic background, a recent passport-sized photograph, together with current and expected salary.

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Company Overview

Geno Management Solutions is a HR Services provider in Malaysia that partner with clients to develop our range of services in order to provide our clients with the best HR Solutions.

If you are a Startup, Small Medium Business or a large Corporation and wherever you are based within Malaysia, we have a unique solutions that offer you a comprehensive choice to provide the service suited to your needs.

Company Summary
GENO Management
26-50 employees
Consulting (Business & Management)
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