Advanced Search

Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Jobs in Malaysia   »   Jobs in Cyberjaya, Selangor   »   Information Technology jobs   »   Windows VMware System Administrator

Windows VMware System Administrator

Cyberjaya, Selangor
Apply To This Position
As Systems Administrator - IMI Distributed Systems Support, you will be responsible for delivering & supporting the Operational activities of the Platform teams on real-time/daily...

Functionality as a Service Line
  • Responsible for delivering & supporting the Operational activities of the Platform teams on real-time/daily basis.
  • Assist the Incident Management team & technical Teams using agile methodologies with a mission to provide high-quality client experience through quick actions & TAT on incidents.
Responsibilities
  • Validating severity classification of the problem
  • Monitoring, Controlling and Operating complex computer systems, Networks, Applications and/or distributed systems in a multi-vendor environment
  • Dispatching of incidents within agreed SLA to technical teams. Record & Route problems to the right stakeholders/appropriate support groups
  • Invoking incident management process, as appropriate. Ensure all required procedures are implemented and followed
  • Analyzing first level problems for all systems (as per service agreements)
  • Provide operational status on a timely basis, as required
  • Supporting the Systems Management Processes specific to the client requirement
  • Enable/Disable Suppression of the servers based on the metrics provided by the technical Teams
  • Take the appropriate, predefined recovery actions for the various operational events
  • Creation & Dispatching SR as per business requirement
Requirements
  • Hands-on exposure to ServiceNow tool/Netcool Team highly preferred
  • Effective collaboration with stakeholders across geographical locations and varied levels.
  • Good understanding of ITIL process areas like Service request fulfillment, Incident/Problem/Change & Release Management, Availability & Configuration Management, IT asset management, Basic reporting skills
  • Experience in Driving restoration plans
  • 3-5 years of experience in any reporting and analytics function/role with exposure to Enterprise IT.
  • Strong communication skills - verbal/written
  • Bachelor's Degree
Benefits
  • 13th-month salary
  • Medical coverage and life insurance
  • 15 days of annual leave
Application Dates

Applications Open

August 1, 2019

Application Close

October 31, 2019
Apply To This Position

Save for Later

Sharing is Caring

Know others who would be interested in this job?