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Jobs in Malaysia   »   Jobs in KL   »   Sales / Marketing jobs   »   BUSINESS DEVELOPMENT MANAGER




  • To grow the Agri business in driving top line growth with our customers through disciplined sales activities in gaining new customers and high retention of current customers
  • To maintain and expand long-term relationships with large customers of strategic importance to Intertek within agreed parameters, with primary responsibility for achieving sales quota. 
  • Responsible in developing customers (local and oversea) and revenues growth plans.
  • To achieve monthly sales activity (i-Connect) and sales target by expanding customer’s  (new and incumbent) portfolio.
  • Able to build and maintain good customer’s relationship at all levels. Extensive travelling may required.
  • Provide sales reports and analyse monthly revenue and report customer’s movements as required.
  • Proactively feed market intelligence to sales and business planning processes.
  • Build and grow senior client relationships to create a range of leads to penetrate local, regional and global markets.
  • Extensive collaboration with countries and business sector leaders on required areas of focus to grow the business development and delivery.
  • Researching, identifying and mapping business opportunities and actively consultation with Business line leaders to create the business portfolio and pipeline for competitive positioning.
  • Co-fronting the management in the event of clients disputes.

Key Accounts: Own and manage the relationship

  • Coordinates the involvement of all stakeholders to meet account performance objectives and clients’ expectations.
  • Develops trusted advisor status – TQA Partner - with key customer stakeholders.
  • Proactively assesses, clarifies, and validates customer needs on an ongoing basis and ensure satisfaction expectations are met.

Key Accounts: Plan the account and deliver sales targets

  • Proactively leads a joint company-strategic account planning process that develops mutual performance objectives, financial targets, and critical milestones for a 1-3-year period.
    Monitor sales performance, account health and accounts receivables.
  • Meets assigned targets for profitable sales volume and strategic objectives in assigned accounts
  • Manage tenders, contract renewals and contract performance.

Key Accounts: Create fact-based insight

  • Continuously refresh fact-based operational and financial performance of the key account (Phoenix data, iConnect), conduct benchmarking and identify trends, outliers, market intelligence.

Key Relationships

  •  Country Sales and operations teams
  •  Support Services [Finance HR, Marketing, HSE, T+OE, Legal & Risk]


  • Strong interpersonal and communications skills with proven ability to interact across all levels of the organization.
  • Strong business acumen and customers focused mindset.
  • Excellent analytical and problem-solving skills.
  • At least 5 Year(s) of working experience in related fields.
  • At least Diploma/Bachelor's Degree in Business or equivalent
✱   This job post has expired   ✱
Company Overview

For more than 130 years, companies around the world have depended on Intertek to help ensure the quality and safety of their products, processes and systems.

We go beyond testing, inspecting and certifying products; we are a Total Quality Assurance provider to industries worldwide. Through our global network of state-of-the-art facilities and industry-leading technical expertise we provide innovative and bespoke Assurance, Testing, Inspection and Certification services to customers. We provide a systemic approach to supporting our customers’ Quality Assurance efforts in each of the areas of their operations including R&D, raw materials sourcing, components suppliers, manufacturing, transportation, distribution and retail channels, and consumer management.

Intertek is an industry leader with more than 46,000 employees in 1,000 locations in over 100 countries. We deliver Total Quality Assurance expertise 24 hours a day, 7 days a week with our industry-winning processes and customer-centric culture. Whether your business is local or global, we can help to ensure that your products meet quality, health, environmental, safety, and social accountability standards for virtually any market around the world. We hold extensive global accreditations, recognitions, and agreements, and our knowledge of and expertise in overcoming regulatory, market, and supply chain hurdles is unrivalled.

Intertek can sharpen your competitive edge

With reliable testing and certification for faster regulatory approval
Through rapid, efficient entry to virtually any market in the world
With Total Quality Assurance across your supply chain
Through innovative leadership in meeting social accountability standards
By reducing cost and minimizing health, safety, and security risks
By becoming a TRUSTED BRAND

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Company Summary
ITS Testing Services (M) Sdn Bhd
201-500 employees
Oil / Gas / Petroleum
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