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Jobs in Malaysia   »   Jobs in Petaling Jaya   »   Sales / Marketing jobs   »   Assistant Customer Development Manager

Assistant Customer Development Manager

Petaling Jaya

Job Responsibilities: 

Derive Business Strategy and Objective

  • Contribute to development of sales, marketing, customer retention, advertising, pricing, distribution and strategies.

Customer Orientated

  • Develop and maintain strategic business relationships with customers.
  • Negotiate sales with existing and new customers who are of strategic importance to the organisation.
  • Provide ongoing support to high value clients and ensure high quality customer service being delivered.
  • Identify customer needs and opportunities by analysing sales gap & develop strategy to minimize or close gap.
  • Serves as a liaison between clients and company departments.
  • Familiar with outlet’s sales operation in terms of SOP, merchandising and ordering process.
  • Possess very detailed product knowledge as well as through knowledge of client business.

Leadership (Manage, oversee, guidance, coaching, motivation etc)

  • Monitor business to adhere the company's business strategy.

Derive and implement business process

  • Leading & Ensure all NPL Listed on timely basis.
  • Meeting company Account Receivable objective by maintaining healthy aging level.

Enhance sales activities to ensure cost and process efficiency

  • Manage trade budget, A&P, trading term discussion within budget allocated.
  • Ensure trade return rate within company’s objective, good market hygiene in the trade with FIFO practices.
  • Maximizing ROI by evaluating incremental of sales and trade investment of each position monthly basis.

Obtain and alert with competitive knowledge on Market trend, movement and practise

  • Keep abreast with latest market trends and development, with sound knowledge of competitors' activities

Job Requirements: 

  • Bachelor degree in business development or other related fields
  • At least 3 years’ experience in key account management or similar area of multi-national companies, preferably in FMCG
  • Analytical, business acumen, negotiation, customer-oriented, presentation, result-driven
  • Computer literacy in MS Office
  • Good command in English both spoken and written

Perks & Benefits

  • Allowance (travel stipends, transportation, etc.)
  • Casual dress code
  • Open culture
  • Fitness membership
✱   This job post has expired   ✱
Company Overview

CARE FOR SKIN – CARE FOR PEOPLE For more than 130 years, care for consumers and our people is what has driven us. Every day, our global brand icons, such as NIVEA, Eucerin, and Hansaplast, make more than 500 million consumers in over 200 countries feel good in their skin. Why join us? Join this world of care and start your career in an environment that offers you the freedom to design processes and technologies in response to fast-changing market demands. Shape your professional future from day one and explore our collaborative culture with courageous, innovative teams that all share one exciting goal: supplying skin care products of the next generation.

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Company Summary
Beiersdorf (Malaysia) Sdn Bhd
51-100 employees
Consumer Products / FMCG

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