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Jobs in Malaysia   »   Jobs in Kuala Lumpur, Selangor   »   F&B / Tourism / Hospitality jobs   »   Restaurant Manager

Restaurant Manager

Kuala Lumpur, Selangor, MY
  • To manage the operational area in such a manner that customer satisfaction and budgeted profit margins are achieved and that a good company image is projected, thus ensuring continued growth.
  • Ensure that the restaurant operated efficiently and effectively within the company’s fiscal and operational guidelines.
  • Develop initiatives to build sales, profitability and guest counts.  Maintain effective cost controls in support of these initiatives.
  • To ensure maximum security in all areas under your control.
  • To prepare and submit, on the required format, all information required for budgeting purposes, timeously and accurately.
  • To provide effective leadership through professional man-management and encouragement of subordinates.
  • To stay “close to the customer” and maintain effective communication with him at all times.
  • To ensure that complaints or problems are actioned without delay and that effective follow-up action takes place to avoid a recurrence.
  • To liaise with customers regarding special functions.
  • To be fully aware of trends in the industry and make suggestions for improvement of the restaurant operations.
  • Coordinating the entire operation of the restaurant during scheduled shifted.
  • To ensure that hygiene standards comply with the company and statutory requirements.
  • To maintain a high degree of interest in self-development. Displaying this by making suggestions for realistic improvement.
  • Manage and responsible to drive the revenue target and KPI for the outlet.
  • Manage the resource efficiency to meet the targeted customer delivery, engagement and satisfaction rate.
  • Manage quality delivery and ensure consistency in service standard.
  • Provide leadership and drive development of team and individual in order to be able to attract, motivate and retain employees with the objective to enhance employee readiness in meeting the expected performance level.
  • Responsible to manage and execute all companywide policies and procedure in meeting its objectives.
  • Engagement with the landlord.
  • Manage and responsible for the overall maintenance and cleanliness of the outlet in accordance to the HACCP standards.
  • Cultivate and drive embracement of the company’s values and culture at outlet level.
  • Able to lead LSM.
  • As a team leader and always work as a team.
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Company Overview

We are growing quickly and always looking for great new people to add to the team. At Madam Kwan's, we take pride in serving our customers with our unique Malaysian cuisine. We know that it takes a dedicated team to serve with enthusiasm and passion, so we are always looking for great people to work with. Its all about teamwork at Madam Kwan's and if you are a team player, we are interested in having you in our organisation. Please fill up this form for career opportunity.

Company Summary
201-500 employees
Food & Beverage

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