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Jobs in Malaysia   »   Jobs in Kuala Lumpur - Pulau Pinang   »   Business Management / Project / Planning jobs   »   IT Oracle Business Analyst (Manufacturing & Supply Chain)

IT Oracle Business Analyst (Manufacturing & Supply Chain)

  • Company Name: Accion Labs Pte Ltd
  • Location: Malaysia, Kuala Lumpur, Penang
  • Experience: 4 - 18 Years
  • Keywords / Skills: "Oracle EBS" AND "Finance" AND "Functional"
  • Function: IT
  • Role: Other Information Technology
  • Industry: Any
  • Posted On: 5th Aug 2019
About Company

Job Description

Greetings from Accion Labs

Currently hiring for the Oracle EBS Production Support role

Work Location: Cyberjaya, Malaysia

Tenure: 12 months & renewable contract role

Job Description

Senior Production Support Engineer

Amway ERP team is looking for an Oracle E-Business Suite R12 Support Analyst to play a key role in

managing day to day Production Operations. This position will be responsible for supporting multiple SCM

and/or Finance applications within the Oracle E-Business Suite. Core activities will include Incident

Management, Problem Management and Change Requests within the accepted SLE’s. Should be attending

orscheduling weekly meetings, sending weekly Incident Status and so on in multiple geographic locations.


• Support Oracle R12 Oracle E-Business Suite applications in area of Supply Chain Management

and/or Finance

• Responsible for Production Support assessment and resolution

• Responsible for Production Support framework for Incidents, Problem tickets and Change

Requests resolution-based metrics

• Maintain and publish metrics on support areas and identify improvement opportunities

• Continuous effort improving Incident and Problem Management process within the team and

enhance productivity of the support operations

• Develops, implements and maintains a knowledge base system for Incident analysis, Root Cause

Analysis, etc.

• Works closely with business users to provide timely resolution.


• Bachelor’s Degree or Master’s in Computer Science/ Information Technology

• A Finance Degree/background will be an added advantage

• A minimum of Four (4) to Six (6) years of experience in Oracle E-Business Suite (EBS)

• Experience in Oracle E-Business Suite Production Operations support using Agile

• Must have hands-on experience in setups on Oracle EBS Modules (Supply Chain Management

and/or Financial)

• Well-verse in one or more of the areas:

o DE (Order to Cash): Order Management and Account Receivables

o DTD (Inventory & P2P): Inventory, iProcurement, Purchasing, Account Payables, iSupplier,

AME Workflow

o RTR (Financial): General Ledger, Subledger Accounting (SLA), EBS Tax, Project

Management (PA), Fixed Asset (FA), Landed Cost Management (LCM), Costing and Cash


Applicant must be willing to work on any one of the assigned shifts on rotation basis (Malaysia

Time), supporting customers globally.

o Shift 1: 7.30am to 4.30pm

o Shift 2: 10.30am to 7.30pm

o Shift 3: 1.00pm to 10.00pm

o Shift 4: 9.00pm to 6.00am

Note: -- The shift timings may revise as per the business operation needs.


• Experience in at least two full life cycle Oracle implementations is desirable

• Having exposure to Lean and Agile Methodology will be an added advantage

• Certification in Oracle will be an added advantage

• Knowledge in ODI, Informatica, OBIE or SOA will be an added advantage

o Oracle Technical/Developer: PL/SQL, reports, forms, BI publisher, Workflow Builder and


• Exposure to overall architecture of Oracle E-Business Suite and its interaction with other Oracle


• Experience in engaging Oracle Support to research and resolve issues

• Must be willing to work on weekends and public holidays as planned and needed

Interested in applying? Drop latest CV along with following details:

Current Salary:

Expected Salary:

Notice Period:

Reason for job change:

Visa Status:

No of dependents:

Current Location:

Holding any offers in hand:

Interested with shift timings mentioned above?:


Susheela J

IT Services
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