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Jobs in Malaysia   »   Jobs in Bayan Lepas, Pulau Pinang   »   Manufacturing / Production jobs   »   Web Production Sr. Analyst (Online Quality)

Web Production Sr. Analyst (Online Quality)

Bayan Lepas, Pulau Pinang
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Requirements
  • Knowledge of basic principles, methods, technologies and practices of a professional/technical field.
  • Apply a basic understanding of the underlying principles of a professional discipline -typically obtained through formal study.
  • General knowledge of procedures and activities within own work area.
  • Ability to relate actual day-to-day work to business priorities.
  • Focused on learning the key aspects and duties of the job being performed.
  • Applies research, information gathering and analytical skills.
  • Selects appropriate alternatives from defined options.
  • Collects required documentation; verifies conformance of documents with standards.
  • Assesses accuracy of detailed information.
  • Tracks, maintains and produces regular and ad hoc reports.
  • Handles detailed, structured problems.
  • Identifies roadblocks to task completion and effectively brings them to management for resolution.
  • Generally uses existing procedures to resolve standard problems.
  • Works on assignments where judgment is required a majority of the time.
  • Works under general direction, seeks assistance as needed.
  • Completes work in accordance with accepted practices within field.
  • Establishes approaches for completing assignments.
  • Independently gathers information.
  • Adjusts to multiple demands and shifting priorities; accepts responsibility for results of actions.
  • Works with team to support achievement of project milestones and deliver on internal and/or external commitments.
  • When assigned to a customer team, supports small project teams or specific components of a customer engagement.
  • Contributes to own team/closely related teams through quality and accuracy of own output.
  • Understands how work area performance impacts results.
  • Builds productive internal relationships.
  • Collaborates with others to achieve objectives and ensure information flow.
  • Conveys information in a concise and professional manner.
  • Asks effective questions and solicits feedback to understand needs.
  • Anticipates future needs based on past transactions.
  • Typically responsible for a defined project activities.
  • Supports a small part of a function or process. Limited scope project.
  • Performs basic project analyst duties and/or supports senior level Project Managers.
  • Participates in a routine phase/project/process.
Qualifications
  • Possess IT or business related diploma/degree
  • 2-3 years experience working in a IT or Service related environment
  • Strong language competencies in English
  • Strong customer service and handling skills
  • Strong interpersonal skills to foster win-win framework
  • Skillful negotiations with others to achieve desirable results
  • Ability to manage adverse and ambiguous situations
  • Strong ownership traits and personal leadership
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