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Jobs in Malaysia   »   Jobs in Kuala Lumpur   »   Sales / Marketing jobs   »   Telemarketing ( 电话营销 )

Telemarketing ( 电话营销 )

Kuala Lumpur
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Job Responsibilities:

  • Promote and conduct Telemarketing sales for Loan products over the phone to new and existing customers
  • Upsell/cross-sell the company's products and services proactively when the opportunity arises
  • Understand customer's needs and make appropriate product recommendation
  • Achieve Key Performance Indicators including sales, quality and operational standards.
  • Consistently maintaining highly ethical and professional approach to all current and prospective clients
  • Resolve customers' problems, feedback and complaints by applying appropriate skills
  • Feedback customers concerns to Team Manager for improvement
  • Maintain a good working relationship with colleagues and business partners
  • Assist ad hoc initiatives/projects when required by management

 

Job Requirements:

  • Candidates must post at least diploma level or higher with at least 1 year of experience
  • Prior telesales and/or call center experience will be advantageous
  • Knowledge of Call Centre Systems & MS Office
  • Highly motivated and results-driven Excellent interpersonal skills and customer service mindset with a positive attitude
  • Fluent in oral and written English , Bahasa Malaysia and Chinese

 

工作职责:

  • 通过电话向新客户和现有客户推广和开展贷款产品的电话营销销售
  • 机会出现时,主动追加销售/交叉销售公司的产品和服务
  • 了解客户需求并做出适当的产品推荐
  • 实现关键绩效指标,包括销售、质量和运营标准。
  • 始终如一地对所有当前和潜在客户保持高度道德和专业的态度
  • 通过应用适当的技能解决客户的问题、反馈和投诉
  • 通过应用适当的技能解决客户的问题、反馈和投诉
  • 将客户关注的问题反馈给团队经理以进行改进
  • 与同事和业务合作伙伴保持良好的工作关系
  • 协助管理层需要的临时计划/项目

 

工作需求:

  • 应聘者必须至少拥有1年文凭或以上学历
  • 拥有电话销售和/或呼叫中心经验者为优先考量
  • 通晓呼叫中心系统和MS office
  • 高度的积极性和结果驱动 良好的人际交往能力和客户服务心态,积极的态度
  • 操纵流利的英语,马来语和华语

 


Perks & Benefits

  • Earn Basic + Commission up to 20k
  • Walking distance to MRT tation, Central location
  • Good working environment, gym room & swimming pool available
  • Medical Leave
  • Annual Leave
  • Allowance (travel stipends, transportation, etc.)
  • Regular team activities, Company trips
  • Personal development opportunities
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Company Overview

Jenson Agency Marketing is a financial and loan advisory service agency specialized in managing loan portfolios and providing value-added services for Bank Housing Loan refinancing, Bank Business Loan, Personal Loan and Bank Credit Card Loan. We understand the challenges faced by many individuals and companies while applying for the loans and during their debt repayments. Thus, we at Jenson, creatively provide comprehensive provision with regards to pre-loan documentation, financial consultancy, debt repayment planning, and client profiling. Today, we pride ourselves for being an aide to many growing small businesses, happy families, and expanding homes. We know that our small contribution to clients’ needs will create a huge impact on economy; therefore, we support, empower, and provide high-touch service to every borrower. Why join us? We do have 1 year twice company trip Basic and attractive commission available MRT station with walking distance Creative environment Join a high performing team Opportunities for enhanced learning

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Company Summary
JENSON AGENCY MARKETING
www.jensonagency.com.my
26-50 employees
Banking / Financial Services