Your Browser is Not Supported

To ensure jobstore run smoothly, please use the latest version of the following supported browsers:

Advanced Search
Jobs in Malaysia   »   Jobs in Kulim, Kedah   »   Customer Service jobs   »   Coordinator, Customer Services

Coordinator, Customer Services

Kulim, Kedah, MY
Apply To This Position

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. ...


  • This position is responsible in monitor and leading the day to day export customer service activities effectively (i.e. received booking with shipper/destination office, arrange booking and etc) to ensure delivery of service levels in compliance with company and customer requirements.
  • Received Booking from customers
  • Open achieve file in Tango and print file cover (USA/CANADA & EUROPE for CBDT booking)
  • Communicate with Schenker destination on the routing / shipping instruction.
  • Communicate with BD team on quotation if the shipment under Freight Prepaid
  • Communicate with MDM to update sailing schedule to maintain in Tango 6) Place booking with shipping line
  • Forward booking confirmation to shipper
  • Key in Event at TANGO system on the movement within 24hrs from the actual events
  • Communicte with ops - MT /Laden delivery arrangement / fumigator / Risk Management (if customer require insurance)


  • STPM / SPM
  • Working experience in related field
  • Certification in basic communication skills
  • Must be able to speak and write in English and Bahasa Malaysia
  • Computer Literate (MS Excel, Power Point and Word)

Job Summary


Ocean Export - Coordinator, Customer Services


DB Schenker


Kulim, Kedah, Malaysia

Job Group:

Ocean Freight

Type of Contract:

Full Time

Ref #:


Ocean Export - Coordinator, Customer Services Benefits

We provide comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).

We're strong believers in continual training and development for our people. After all, your success is our success.

DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.

Our vacation and leave policies reflect our belief in proper work-life balance.

See the world with DB Schenker! If you're searching for an international challenge, we offer plenty of opportunities.
Apply To This Position

Save for Later

Sharing is Caring

Know others who would be interested in this job?