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Jobs in Malaysia   »   Jobs in Kulim, Kedah   »   Customer Service jobs   »   Coordinator, Customer Services

Coordinator, Customer Services

Kulim, Kedah, MY
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Introduction

At DB Schenker, you are part of a global logistics network that connects the world. A network that allows you to shape your career by encouraging you to contribute and truly make a difference. With more than 76,000 colleagues worldwide, we welcome diversity and thrive on individual backgrounds, perspectives and skills. Together as one team, we are Here to move. ...

Responsibilities

  • This position is responsible in monitor and leading the day to day export customer service activities effectively (i.e. received booking with shipper/destination office, arrange booking and etc) to ensure delivery of service levels in compliance with company and customer requirements.
  • Received Booking from customers
  • Open achieve file in Tango and print file cover (USA/CANADA & EUROPE for CBDT booking)
  • Communicate with Schenker destination on the routing / shipping instruction.
  • Communicate with BD team on quotation if the shipment under Freight Prepaid
  • Communicate with MDM to update sailing schedule to maintain in Tango 6) Place booking with shipping line
  • Forward booking confirmation to shipper
  • Key in Event at TANGO system on the movement within 24hrs from the actual events
  • Communicte with ops - MT /Laden delivery arrangement / fumigator / Risk Management (if customer require insurance)
...

Qualifications

  • STPM / SPM
  • Working experience in related field
  • Certification in basic communication skills
  • Must be able to speak and write in English and Bahasa Malaysia
  • Computer Literate (MS Excel, Power Point and Word)
...

Job Summary

Position:

Ocean Export - Coordinator, Customer Services

Company:

DB Schenker

Location:

Kulim, Kedah, Malaysia

Job Group:

Ocean Freight

Type of Contract:

Full Time

Ref #:

42114

Ocean Export - Coordinator, Customer Services Benefits

We provide comprehensive insurance package including Group Hospitalisation & Surgery (GHS), Group Personal Accident (GPA) & Group Term Life (GTL).

We're strong believers in continual training and development for our people. After all, your success is our success.

DB Schenker Malaysia provides a Total Rewards Package comprised of competitive wages, comprehensive benefits and reward systems.

Our vacation and leave policies reflect our belief in proper work-life balance.

See the world with DB Schenker! If you're searching for an international challenge, we offer plenty of opportunities.
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