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Jobs in Malaysia   »   Jobs in Johor   »   Front Desk Agent

Front Desk Agent


Hotel Jen is the newest brand hotel in the Shangri-La Group, designed for travelers who appreciate the important things done well - stylish and comfortable rooms, enthusiastic and upbeat staff and easy efficiency. We work hard to deliver that Jen feeling to our guests and we do that by seamlessly meeting the needs of our internal guests, our colleagues.

Hotel Jen Puteri Harbour ia s 15-minute drive from the Malaysia-Singapore Second Link, one hour from Singapore Changi Airport and 35 minutes from Senai Airport. Theme parks and attractions are major draw for families and the young-at-heart. Legoland Malaysia is located within close proximity, while Sanrio Hello Kitty and The Little Big Club are at the hotel's doorstep. Spanning over 60,000 square feet, the indoor theme park features world-renowned and popular children's characters in three main areas: Hello Kitty Town showcasting Hello Kitty and friends by Sanrio; Thomas and Friends, Barney, Bob the Builder, Pingu and Angelina Ballerina.


We are looking for Service Associate - Front Office We are in search of an energetic, vibrant and a team player individual who are able to deliver the expectation of our guest and contribute to the success of the hotel. Someone with an attention to details and attitude to deliver.

As a Service Associate - Front Office, we rely on you to

Assist the Front Office day to day operations.

Ensure smooth operation of your appointed section.

Engage with our guests to ensure their satisfaction.

We are looking for someone who * Has Strong interpersonal skills
  • Pleasant and well groomed
  • Trained in Oprah and familiar with Golden Circle.
  • Team player, solution focused and take initiative.
  • Proficient in English communication both written and verbal.
The ideal applicant must have full working rights in Malaysia.

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Catering to urban adventurers, the Hotel Jen brand delivers quality, comfort and value with a playful twist and friendly service. Hotel Jen embraces the love for life and travel, helping curious travellers to leave boring behind through spontaneous experiences, unpublished insights and unconventional perspectives. Launched in 2014, Hotel Jen offers 10 vibrant hotels in some of the best locations across Asia Pacific, including Singapore; Hong Kong; Beijing and Shenyang in mainland China; Manila; Penang and Johor in Malaysia; and Malé, Maldives. A number of Hotel Jen properties are in the pipeline including in Beijing and Malaysia. For more information, visit or join the conversation on , and .
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