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Jobs in Malaysia   »   Jobs in Selangor   »   Administrative / Clerical jobs   »   IAM Platform Admin Mainframe TopSecret Senior Security Analyst

IAM Platform Admin Mainframe TopSecret Senior Security Analyst

Selangor, MY
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Location: Selangor

Function: Human Resources

Level: Graduate

Appointment Type: Fixed Term

· Tier 2 resource aligned to Employee Admin & Master Data Management (MDM) specialism accountable for ensuring that relevant processes are delivered effectively providing excellent Customer services at all times

· Is expected to execute Employee Admin and MDM related service requests sent by the CoE or Business HR as well as answers complex Employee queries related to Employee Admin & MDM matters

· Provides Employee administration related expertise, ensuring that all administration processes are executed and aligned to BAT's business strategy and resourcing needs

· Works closely with HRBPs and CoEs to deliver HR strategy, processes and ad hoc project support

High- Level Responsibilities:

· Maintains master data configuration ensuring master data sync between Success Factors and other systems

· Oversees all activities related to HR data and workforce administration services including by supporting the Business in the transaction of mass data change activity

· Uses HR procedures and guidance available to them to manage the processing of data changes, entry and workflow within technology solutions

· Supports Employee Admin & MDM Lead in developing and implementing data management plan, including the approach to and execution of data archiving and record retention

· Ensures compliance with BAT data administration and security standards and oversees the verification of data against appropriate policies and compliance requirements

· Delivers data management services to meet established targets through continuous evaluation, quality assurance and focused improvement efforts

· Identifies and communicates areas of improvement related to data management and processing

· Ensures the confidentiality of personnel records in close coordination with HR Technology Lead and ensures that the appropriate security is in place for accessing HR data

· Delivers the regular reconciliation of HR data

· Monitors own performance against service standards to ensure that support and services are provided in line with established SLAs & KPIs

· Ensures the collection, maintenance, accessibility and relevance of HR knowledge and content related to specialist area through Aurora channels in line with BAT standards. Works closely with relevant CoE to ensure specialist content hosted on knowledge management channels is line with strategy and works with Knowledge & Content Manager to upload as appropriate

· Identifies opportunities to improve specialist services and processes and escalates appropriately

· Develops and distributes communications regarding changes to specialist services, policies, processes or programmes

· Coaches and provides feedback and training to upskill the Tier 1 population to more effectively answer Employee Admin related queries in line with the aim of BAT's Channel Strategy to resolve HR queries at lower tiers

Essential requirements

· Minimum degree in Human Resources, Business Administration or equivalent

· Preferably at least 1 year in customer services experience focus in Employee Admin & Master Data Management (MDM)

· Attention to details and ability to produce accurate work

· Good knowledge in Microsoft Word, Power Point and Excel

· Experiences with Success Factor is an added advantage

· Strong work ethic with a positive attitude and good analytical skills

· Strong customer service mind set with good communication and excellent problem solving skills

· Possesses high degree of professionalism, patient and grace in servicing clients

· Resourceful, proactive, and a good team player

British American Tobacco is one of the world's leading multinational companies, with brands sold in over 200 markets, made in 44 factories in 42 countries.

We are proud that we are consistently among the top 5 companies on the London Stock Exchange.

Our portfolio includes our world-famous Global Drive Brands - Dunhill, Kent, Lucky Strike, Pall Mall and Rothmans - along with many other leading international brands, such as Vogue, Peter Stuyvesant and State Express 555.

Alongside our traditional tobacco business, we are also developing products that offer consumers potentially less risky alternatives to regular cigarettes. Our Next Generation Products are already leading the way in the Industry of vapour and tobacco heating devices. We continue to develop a solid portfolio of consumer solutions which already include well known global brands like Vype, glo and Voke.

Contractual Legal Entity: BAT Aspac Svc Centre S.B. (MY51)
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