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Jobs in Malaysia   »   Jobs in Johor Bahru   »   Customer Service jobs   »   E-Commerce Executive

E-Commerce Executive

Johor Bahru
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Job Responsibilities :

  • Deliver excellent customer service & achieve the brand standard.
  • Assist customer with product selection, inquiries on product specs and functionalities.
  • Handle customer inquiries, complaints and product warranty claim.
  • Assist in the display of product, stock taking, housekeeping, replenishing and updating of sales display area.
  • Live chat and able to communicate with the customer, phone calls and online.
  • Fast responding and provide excellent service to customer including product inquiry, process order, sales order, delivery, follow up on payment and after-sales support.
  • Update and manage company website, social media platforms Flexible and has the ability to adopt changes.
  • Request to handle online sales platform such as Lazada, Shopee, Mothercare, Mumsandbabes &, etc.
  • Any other duties assigned by management from time to time.

Job Requirements :

  • Willing to work on Monday – Saturday, weekday off.
  • Strong interpersonal and customer service skill.
  • Enjoy interaction with people.
  • Able to work independently, meticulous, articulate, resourceful and confident.
  • Multilanguage is preferable especially in English, Bahasa Malaysia, Mandarin, and other dialects.
  • Those are able to start work immediately and fresh graduate is encouraged to apply.

Interested candidates, please state last/expected salaries, notice period together and email to

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Company Overview

Lactaequip (M) Sdn Bhd is located at Petaling Jaya, Selangor. We are a well established company extensive dealing with breastfeeding and mother & baby products. Our Mission To achieve as market leader in Malaysia - committed and focused in providing high quality related products providing supportive programmes for nursing mothers and helping to educate people throughout Malaysia on the benefits of breastfeeding babies as our social contribution to the country. We are also a company who works towards understanding individual needs, focusing on producing the finest quality products and providing supportive programmes for nursing mothers. We have established since 1999 holding the sole distribution on developing good quality products such as Medela Breastfeeding range form Switzeland and more new, innovative, creative and exciting products In line with our expansion plan we are currently looking for suitable candidates for the position above.

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Company Summary
Lactaequip (M) Sdn Bhd
Healthcare / Medical